Area Manager

LIVunLtd • New York, NY

67d • $80,000

About The Position

LIVunLtd seeks a dynamic and experienced professional to join our team as an Area Manager with a specialization in hospitality, real estate-lifestyle services, and aquatic management. As an Area Manager, you will play a crucial role in leading a team of managers in providing high touch lifestyle, aquatic, and event programming services across a portfolio of locations. The ideal candidate will bring a wealth of experience in motivating a customer service-oriented staff, delivering high touch lifestyle services and operational excellence.

Requirements

• Proven track record of effective qualitative and quantitative judgement and decision making.
• Strong business acumen including the ability to oversee multiple locations.
• Proven track record of meeting and exceeding goals.
• Experience in hiring, coaching and training teams to create an exceptional luxury brand experience.
• Experience in maintaining pool operations, CPO.
• Prolonged periods of standing and walking around.
• Must be able to commute and walk to multiple locations in one day.
• Must be able to lift up to 25 pounds at a time.
• Must be able and willing to get Lifeguard Certified.
• Flexibility to work nights, weekends and holidays.
• Appreciation for fitness and healthy living.

Responsibilities

• Have a positive uplifting team spirit.
• Train, develop and support lifestyle managers to implement LIVunLtd's hospitality standards amongst their front line employees.
• Ensure that the amenities such as swimming pools, lounges, recreational and fitness facilities are maintained in a first class manner.
• Conduct site inspections of all managed areas in order to maintain showroom ready conditions, safety, risk management, customer service (client, resident, guest, member) and LIVunLtd standards.
• Recommend and implement operational improvements as needed.
• Ensure that each location within your assigned accounts is reflective of LIVunLtd's core values, commitments, philosophy and policies.
• Host team meetings and one-on-ones coaching sessions with onsite managers within your portfolio.
• Attend meetings and maintain/cultivate relationships with all relevant on-site parties.
• Provide operations leadership to management to inspire and enable them to deliver a premium customer experience directly reflective of LIVunLtd's high level of standards.
• Create and ensure a safety first culture that is apparent in every operation daily.
• Maintain and oversee full responsibility for the performance of operational budgets and scope of work within the contractual agreement.
• Provide performance reports/updates to VP of Operations.
• Ensure that all swimming pools are operated and maintained within DOH requirements.
• Ensure all operation procedures and first rate practices are being demonstrated at every location.

Benefits

• Growth opportunities
• A fun, friendly, professional working environment
• Competitive compensation within industry standards
• Available to eligible team members: Health Benefits, Dental Benefits, Vision Benefits, 401K Benefits, Life Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Number of Employees: 501-1,000 employees