R-2445850 (USA) Area Manager, Quality Control

WalmartCleburne, TX
$65,500 - $98,000Onsite

About The Position

Serves as the primary resource for QC associates across office and floor operations, ensuring alignment with Walmart specifications and commodity defect standards. Applies advanced knowledge of QC tools and systems (for example, SharePoint, Tableau, Power BI) to support data-driven decision-making. Executes cold chain compliance and inbound HACCP processes throughout the warehouse to maintain food safety and regulatory standards. Acts as the main point of contact for productive floor operations, ensuring inbound deliveries are prioritized based on level of service. Collaborates with Supply Chain teams to forecast workload and staffing needs, adjusting for seasonal demands, PTO, call-ins, and overtime. Monitors and enforces unloading, loading, and put-away procedures, holding associates accountable for workflow and quality standards. Provides clerical reporting to Supply Chain and Operations Managers on QC performance and operational impacts. Owns all productive metrics required of QC, including inspection, team performance, and TTR return %. Oversees operational audits, including shipping, HACCP, meat, and banana audits. Accurately and effectively communicates standards and expectations around performance metrics to QC team members. Reports productive metrics daily to QC team verbally and electronically. Creates ever-evolving reports to Operations/Senior QC Managers that support business needs. Holds associates accountable through difficult conversations, coaching, write ups, or similar efforts on operational or behavioral misses and provides detailed reports of opportunities to leaders. Provides and assists through data collection efforts as dictated by QC Operations/senior leaders internally and externally to the Distribution Center. Leads daily startup meetings to communicate updates from QC leadership, Supply Chain, suppliers, and performance metrics. Organizes training programs, oversees succession planning, and identifies high-potential associates through feedback and one-on-one meetings. Fosters a culture of integrity, accountability, and continuous improvement within the QC team. Conducts fair and unbiased accountability resolutions and difficult conversations with QC and Supply Chain associates. Audits and tracks associate development, inspections, and operational duties to ensure accuracy and drive process improvements. Manages banana ripening, ordering, and shipping processes. Performs cooler walk functions and participates in Distribution Center tours and educational initiatives. Supports QC initiatives and manages inventory and supply ordering to ensure operational effectiveness. Attends operational and organizational meetings to represent QC interests. Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and promoting a belonging mindset in the workplace. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices. Respect the Individual: Builds high performing teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform. Respect the Individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence. Respect the Individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around use (creating a sense of belonging eliminating waste participating in local giving). Act with Integrity: Acts in a selfless manner and is consistently humble self-aware honest fair and transparent. Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plan. Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and long-term priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans. Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes. Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change.

Requirements

  • Bachelor’s degree in supply chain, food safety, or related area and 3 years’ experience in quality control or warehouse operations OR 5 years’ experience in quality control, warehouse operations, or supply chain management

Nice To Haves

  • Experience with HACCP and cold chain compliance
  • Master’s degree in operations, logistics, or related area and 2 years’ experience in quality control or supply chain.
  • Supervisory experience leading cross-functional teams

Responsibilities

  • Serves as the primary resource for QC associates across office and floor operations, ensuring alignment with Walmart specifications and commodity defect standards.
  • Applies advanced knowledge of QC tools and systems (for example, SharePoint, Tableau, Power BI) to support data-driven decision-making.
  • Executes cold chain compliance and inbound HACCP processes throughout the warehouse to maintain food safety and regulatory standards.
  • Acts as the main point of contact for productive floor operations, ensuring inbound deliveries are prioritized based on level of service.
  • Collaborates with Supply Chain teams to forecast workload and staffing needs, adjusting for seasonal demands, PTO, call-ins, and overtime.
  • Monitors and enforces unloading, loading, and put-away procedures, holding associates accountable for workflow and quality standards.
  • Provides clerical reporting to Supply Chain and Operations Managers on QC performance and operational impacts.
  • Owns all productive metrics required of QC, including inspection, team performance, and TTR return %.
  • Oversees operational audits, including shipping, HACCP, meat, and banana audits.
  • Accurately and effectively communicates standards and expectations around performance metrics to QC team members.
  • Reports productive metrics daily to QC team verbally and electronically.
  • Creates ever-evolving reports to Operations/Senior QC Managers that support business needs.
  • Holds associates accountable through difficult conversations, coaching, write ups, or similar efforts on operational or behavioral misses and provides detailed reports of opportunities to leaders.
  • Provides and assists through data collection efforts as dictated by QC Operations/senior leaders internally and externally to the Distribution Center.
  • Leads daily startup meetings to communicate updates from QC leadership, Supply Chain, suppliers, and performance metrics.
  • Organizes training programs, oversees succession planning, and identifies high-potential associates through feedback and one-on-one meetings.
  • Fosters a culture of integrity, accountability, and continuous improvement within the QC team.
  • Conducts fair and unbiased accountability resolutions and difficult conversations with QC and Supply Chain associates.
  • Audits and tracks associate development, inspections, and operational duties to ensure accuracy and drive process improvements.
  • Manages banana ripening, ordering, and shipping processes.
  • Performs cooler walk functions and participates in Distribution Center tours and educational initiatives.
  • Supports QC initiatives and manages inventory and supply ordering to ensure operational effectiveness.
  • Attends operational and organizational meetings to represent QC interests.
  • Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
  • Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and promoting a belonging mindset in the workplace.
  • Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.

Benefits

  • At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
  • Health benefits include medical, vision and dental coverage.
  • Financial benefits include 401(k), stock purchase and company-paid life insurance.
  • Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
  • You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • The amount you receive depends on your job classification and length of employment.
  • It will meet or exceed the requirements of paid sick leave laws, where applicable.
  • For information about PTO, see https://one.walmart.com/notices.
  • Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
  • Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
  • Tuition, books, and fees are completely paid for by Walmart.
  • Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
  • Benefits are subject to change and may be subject to a specific plan or program terms.
  • For information about benefits and eligibility, see One.Walmart.
  • The annual salary range for this position is $65,500.00 - $98,000.00
  • Additional compensation includes annual or quarterly performance bonuses.
  • Additional compensation for certain positions may also include : - Regional Pay Zone (RPZ) (based on location) - Stock
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