Area Manager II

Amazon • Victorville, CA

1d

About The Position

Our WW Operations network delivers millions of packages and smiles to Amazon
customers every day. We are looking for motivated, customer-focused individuals
who want to join our team as an Area Manager. In this role, you will lead a team
of hourly workforce and will be responsible for engaging your team during their
shifts to maintain the highest levels of safety, quality, attendance, and
performance. You will also play a key role in maintaining our customer
expectations to ensure customer orders are delivered at the right time, to the
right location.

Our Operation’s workflow has three major components: First mile - where the
product is housed and ready for order; Middle mile - where the order is hauled
to your area; and Last mile - when the product is delivered to the customer’s
door. Please note that all workflows have slight building variations, but one
thing is constant: our vision and dedication to the customer.

Requirements

• 2+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Nice To Haves

• 1+ years of performance metrics, process improvement or lean techniques experience

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather
• Continuously climb and descend stairs (applies to sites with stairs and PIT)

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level