Amazon-posted about 1 year ago
Full-time • Mid Level
Pflugerville, TX
1,001-5,000 employees
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

The Area Manager II at Amazon is responsible for overseeing the performance and management of hourly workforce operations within a designated area. This role focuses on supporting, mentoring, and motivating employees while ensuring safety, quality, and productivity standards are met. The Area Manager collaborates with various support teams to achieve business objectives and is expected to work a flexible schedule that may include weekends, nights, and holidays.

  • Support, mentor, and motivate the hourly workforce.
  • Manage safety, quality, productivity, and customer delivery promises.
  • Collaborate with support teams including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop plans to meet business objectives.
  • 2+ years of employee and performance management experience.
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
  • 1+ years of performance metrics, process improvement or lean techniques experience.
  • Experience managing a team of 20+ employees.
  • Experience with process improvements (Lean process, Kaizen, and/or Six Sigma).
  • Excellent customer service, communication, and interpersonal skills.
  • A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
  • Industry experience in retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.
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