Area Manager, HVAC Commercial Services

Carrier Corporation • San Leandro, CA

453d • $136,950 - $191,938

About The Position

Carrier Commercial Services is seeking an experienced HVAC Commercial Area Manager for the Bay Area, responsible for profit and loss management of a multi-million-dollar revenue stream. The role focuses on growing market share through new business development and collaboration with the sales organization, overseeing products and services such as repair service, maintenance contracts, and modernization projects. The ideal candidate will possess strong business acumen and a comprehensive understanding of the technical sales process and operations management.

Requirements

• Bachelor's degree
• 8+ years of sales, operations, or leadership experience

Nice To Haves

• 5+ years experience in HVAC operations leadership
• Strong experience in Microsoft Office Suite, Salesforce, and SAP
• Customer-centric mindset
• Proactive and able to balance multiple priorities
• Ability to build strong relationships across industries and functions
• Excellent communicator - oral and written
• Understanding of financial and accounting principles
• Strong service operations background
• Intimate knowledge of HVAC and/or building technologies industry
• Ability to manage within a large matrixed organization

Responsibilities

• Maintain a culture of safety and continuous improvement.
• Lead the Operations team in executing sales commitments and work orders.
• Partner with the sales organization to develop and execute a strategic plan for market growth based on revenue and EBIT plans.
• Accountable for technician productivity, order completion, and customer retention.
• Maintain client relationships based on professional credibility and product knowledge.
• Identify and participate in industry organizations, trade shows, and events to promote the company and its services.
• Collaborate with internal teams to ensure alignment with customer needs and expectations.
• Forecast, monitor, and document financial performance against plan.
• Ensure customer satisfaction through on-time performance and delivery.
• Responsible for operational sales targets and Daily Management Board meetings.
• Monitor core KPIs and assign actions to improve underperforming metrics.
• Prepare to discuss performance and actions on Daily Management Board KPIs.

Benefits

• Competitive salary range of $136,950 - $191,938 annually
• Equal Opportunity/Affirmative Action Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Specialty Trade Contractors
• Education Level: Bachelor's degree