Area Manager, HVAC and Generator
About The Position
At PEARCE , we've got a career for you! Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers. Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world’s largest commercial real estate services and investment firm. To learn more about Pearce visit http://www.pearce-services.com . Your Impact The Cooling and Power Area Manager oversees the day-to-day operations, safety and quality, performance management, and on-site efficiency for HVAC and generator technicians servicing mission-critical infrastructure. This role ensures field execution, technical service quality, team development, inventory management, and coordination with internal support functions. The Area Manager acts as the field management backbone of the region, enabling field success and customer satisfaction through structured oversight and coaching. Our Area Managers are measured on Safety, Quality and Efficiency of their teams. This area manager will support work in the Columbus, OH area.
Requirements
- Strong technical knowledge of HVAC systems, generators, and associated electrical/mechanical components.
- Experience managing field teams in a high-performance, customer-driven environment.
- Demonstrated commitment to safety protocols and adherence to OSHA, EPA standards.
- Strong written and verbal communication skills.
- Ability to travel extensively and work varied hours, including emergencies and weekends.
- Ability to lift over 50 lbs, work in varied conditions, and safely navigate active job sites.
Responsibilities
- Lead HVAC, Generator, and our Alloy (cross trained) technicians in a designated area.
- Conduct quarterly ride-along with each technician for skill assessment, coaching, and performance documentation planning each ride along to provide optimal mentoring. Each ride along consists of pre-planning, two stops and written feedback.
- Work with Scheduling team to review escalations that may affect on time delivery, site access, weather events, and scheduling after parts are received.
- Manage work schedules and on call schedules.
- Work with regional Workforce Load Admin to determine traveling technician needs.
- Review all Work Orders with the status of more time required to ensure the techs have what they need to complete them in a timely manner.
- Assist customer success team with onboarding new subcontractors as needed.
- Work with Operations Fleet Specialist to insure technicians have working vehicle at all times.
- Ensure all employees have the proper PPE, tools, and trucks are stocked properly.
- Use existing inventory reports to improve stocking decisions and reduce excess DWR review on a sampling of recently completed PMs and Repairs.
- Record your feedback to give on site with the tech.
- Conduct final interviews with new technician candidates.
- Work closely with both HR and Ops onboarding teams to ensure a smooth onboarding experience for all new hires.
- Coordinate or conduct in-field training for new hires.
Benefits
- employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation
- comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses
- competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option
- paid vacation and paid holidays
- company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training
- company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
501-1,000 employees
