Area Leisure Sales Manager (Salary)

Human Resources Team•Waimea, HI

About The Position

We are seeking a dynamic, results-driven associate to join our team as the Area Leisure Sales Manager. This role is a unique opportunity to represent and grow revenue for three world-class destinations — Mauna Kea Beach Hotel, Autograph Collection; The Westin Hapuna Beach Resort; and Prince Waikiki. As a seasoned sales professional, you will serve as a brand ambassador, cultivating strong relationships with elite travel advisors, luxury consortia partners, and global sales networks. You’ll bring strategic vision, creativity, and polished execution to elevate our presence in the luxury leisure market and position our resorts as top choices for discerning travelers worldwide.

Requirements

Proven success in luxury leisure sales with experience in high-end hospitality.
Excellence in business development of the leisure market, accounts, and advisors
A seller with brand awareness (Prince and Marriott) top of mind
A polished, confident professional who thrives in relationship-driven sales and high-touch client engagement.
Strong global network within the luxury travel community, ideally with established ties to top-producing agencies and consortia.
Strategic thinker with a history of exceeding revenue goals.
Exceptional communication and presentation skills, with the ability to inspire and influence.
Flexible and adventurous — willing to travel, represent our PRH brands internationally, and embrace the spirit of aloha.
High School Diploma or equivalent.
Minimum of three years of Leisure Sales, Hospitality, or Business Management experience in luxury hotels. Preferrable experience in the leisure market segment.
Position will be based on either Oahu or the Island of Hawaii. Candidate must be able to relocate to either island if currently not based in Hawaii.
Must be personable, tactful, collaborative, patient, flexible, proactive, and driven.
Must have a valid drivers’ license and access to own vehicle.
Any combination of education and experience that provides the required knowledge, skills and abilities necessary to perform the duties of the position.

Responsibilities

Drive Growth: Identify new business development opportunities and execute targeted strategies to maximize revenue across assigned segments.
Sell with Influence: Represent our portfolio at the highest level through tradeshows, global sales missions, and exclusive client events.
Elevate Partnerships: Build and strengthen relationships with top-producing leisure accounts, consortia partners, and luxury travel organizations.
Showcase the Destination: Highlight the unique stories and selling points of Oahu and the Island of Hawai‘i and keep our hotels in Hawaii at the forefront of the travel conversation.
Create Impact: Host unforgettable FAM trips, site tours, and signature events that leave lasting impressions with partners and clients.
Collaborate with Excellence: Work closely with property leadership, marketing, and sales teams to deliver cohesive, brand-enhancing strategies.
Deliver VIP Service: Ensure personalized and elevated support for luxury travel advisors and their high-value clients.
Represent and promote all three hotel and resort products and its unique offerings through educational webinar presentations, podcasts, tradeshow/conferences, and in-person entertainment to all leisure customers.
Develop new/existing relationships with industry decision-makers, global sales teams, and internal hotel departments.
Uncover, identify, and prospect new leisure business opportunities through in person/market sales calls, emails, networking, and phone solicitation.
Attend tradeshows/conferences and coordinate/plan effective strategic sales trips and client events.
Actively engage travel advisors and respective organization affiliations with a focus on national network organizations and assigned strategic accounts.
Exercises the Seibu Prince and Marriott brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
Actively promote unique selling points for the island of Oahu and the Island of Hawaii to help drive awareness of our destination and keep Hawai’i top of mind.
Contributes to team efforts in creating new promotions, sales strategies, effective sales tools, and exceptional customer/guest experiences.
Coordinate memorable site tours and familiarization (FAM) groups at each property showcasing the hotel product, storyline, and unique offerings.
Maintain an elevated approach to providing sales support for travel agents and work closely with Sales Coordinator to help arrange for customized/personalized “touch points” to VIP bookings and ongoing engagements.
Maintain database of client contacts via property software and provide thorough follow-up on all leads and opportunities generated.
Provide creative content and input to the ongoing PRH Travel Advisor Newsletter and individual quarterly e-blast.
Conduct market analysis from industry trends, leisure partners, and competitive intelligence to remain current and provide recommendations for short/long-term goals.
Preparation of reports and active sales plans such as production, revenue, competitive market reports, and leisure sales activity for leadership.
Actively participate in each property’s RevMax meetings.
Consistent planning and coordination of special VIP events, extensive business travel, partner meetings and hosted functions.
Responsible for prompt communication (within 24-hours) of inquiries and monitoring the efficient flow of workload related to client/account engagements.
Support and collaborate in all leisure team initiatives, goals, development training, account management, and creative ideation.
Assist the Directors of Sales and Marketing as well as Area Director of Leisure Sales with weekly/monthly reports and special projects as assigned.
Provide a high level of professional guest service in all areas of the hotel and while traveling on behalf of Prince Resorts Hawaii.
Travel between all three properties (inter-island) as needed for site tours, FAM groups, and staff or client meetings.
Team first attitude and collaborative mentality.
Attend weekly sales, operations and revenue meetings as assigned.
Participate in management training sessions, communication, and planning meetings.
Participate in employee, community relation and other industry events/functions as assigned.
Liaison between customer, sales, and internal hotel departments.
Creatively and proactively contribute to the development and improvement of sales and marketing initiatives.
Contribute to the development and guidance of leisure sales coordinator.