Area Leasing & Marketing Team Leader

Cardinal Group Companies-posted 3 months ago
Full-time • Entry Level
Springfield, MO
1,001-5,000 employees
Real Estate
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The Area Leasing & Marketing Team Leader is responsible for assisting the Area Manager in maintaining all aspects of property operations, but with a concentration on the leasing, marketing, resident relations and functions of the community. The Area Leasing & Marketing Team Leader strives for 100% occupancy through retention of existing residents, leasing current availability and pre-leasing of future availability.

  • Utilize Company leasing expectations and procedures to warmly greet prospective clients, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/benefit selling, close the sale and follow-up.
  • Answer incoming phone calls professionally and handle accordingly, whether the caller is a prospective client, a client, an internal Company team member or a vendor.
  • Complete all lease applications and participate in the verification of applications - notify prospective clients of results.
  • Maintain accurate client records in accordance with Company policy.
  • Update daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis.
  • Maintain and perform upkeep of the tour route to ensure curb side appeal.
  • Assist residents with day to day tasks, as a part of the community's concierge program.
  • Participate in Cardinal U training as required.
  • 1-2 years of customer service and sales experience.
  • Strong communication skills.
  • High-energy and enjoys a fast pace environment.
  • Enjoy and take pride in providing excellent service.
  • Excellent customer service skills warm, friendly and helpful in person and on the phone.
  • Basic computer skills: typing and writing ability for correspondence, memos, etc.
  • High School Diploma or equivalent.
  • Available to work evenings and weekends.
  • Ability to embody the Cardinal Culture and Cardinal Core Values every day.
  • Hourly compensation plus benefits and bonus eligibility.
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