Area Lead Site of Care - San Diego, CA (Rare Disease)

Amgen • Thousand Oaks, CA

11d

About The Position

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Site of Care Area Lead- Rare Disease Live What you will do Let’s do this. Let’s change the world. In this vital role you will support treatment delivery for our infused therapy offerings within the gout, neuroimmunology, and ophthalmology business units. The position will be responsible for prospecting and establishing business-to-business relationships with local sites of care (SOC) and for developing and driving account/partner business plans that deliver on agreed upon objectives with oversight of SOC strategy development, execution and measurement. In addition, this individual will also be responsible for working with their internal partners to develop, implement and measure activities to increase pull through by coordinated business planning. Account responsibilities can include, but are not limited to, Local Infusion Providers and Specialty Pharmacies focused on Infusion Services. Maximize site of care (SOC) opportunities in accordance with product labelling, strategic imperatives, and Company policies. Provide overview of therapy and clinical procedures involved with infusion to assigned SOC customers/partners; coordinate with Medical Affairs team. Identifying gaps in existing SOC networks, developing plans to expand SOC options. Pulling through national partnership contracts at the local level. Proactive and on-going access-related education including coding and billing and conducting quarterly business reviews with SOC administrative leaders. Serve as the lead point of contact with sales, patient services and reimbursement access functions for assigned site of care (SOC) customers/partners. Evaluate, develop, monitor, measure partnerships/business plans within the designated customer/partner accounts to align with defined objectives (profit, growth, value). Responsible for developing and growing relationships with appropriate individuals within the accounts to meet the business needs of the customer/partner through a collaborative approach. Develop and deliver business presentations/reviews to customers/partners based on mutual needs/benefits. Develop business case to support contracts, negotiate and manage to ensure optimal results, if applicable. Understand health care issues/strategies, customer issues/trends and best practices to establish credibility beyond product and therapeutic areas. Co-develop and manage execution of jointly developed customer plans, holding customer and company accountable for plan execution. Review and analyze contracted performance and communicate account performance broadly with key internal stakeholders. Exercise sound judgment and oversight to ensure integrity and compliance with company policies in all activities and communications. Adhere to relevant regulatory and compliance guidelines and Company policies. Attend/staff/participate in meetings and/or conferences as requested by management. The employee will be responsible for developing and implementing their own business plan. Lead/contribute to special projects, as assigned, to drive operational performance improvements and enhance business opportunities. Win What we expect of you We are all different, yet we all use our unique contributions to serve patients. The Site of Care professional we seek is a person with these qualifications.

Requirements

• Doctorate degree AND 2 years of Sales and/or Account Management experience Or Master's degree AND 4 years of Sales and/or Account Management experience Or Bachelor's degree or AND 6 years of Sales and/or Account Management experience

Nice To Haves

• Direct experience with identifying and activating sites of care in various infusion service areas such as: -National and/or regional infusion service providers (ie; SPP’s, Infusion Management Companies) Hospital outpatient and infusion centers Home infusion service providers Individual buy and bill physician office practices
• Experience in infused therapies required; rare disease experience preferred.
• Rheumatology, Nephrology, Ophthalmology and/or endocrinology reimbursement experience preferred.
• Recent launch experience with infused products preferred.
• Ability to work independently and make decisions but with the knowledge of the situations where supervisory input is essential.
• Strong understanding of healthcare regulatory and enforcement environments along with demonstrated integrity on the job.
• Fosters innovation in account approaches and practices.
• Strong attention to detail combined with a keen ability to recognize issues in the context of higher-level policies and regulations.
• Excellent planning and organizational skills to work within date-sensitive deadlines.
• Ability to work cross-functionally in a highly dynamic environment with a high sense of urgency.
• Requires approximately 70% travel, including some overnight and weekend commitments.
• Proficient in Microsoft Office.
• Professional, proactive demeanor.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.

Responsibilities

• Support treatment delivery for our infused therapy offerings within the gout, neuroimmunology, and ophthalmology business units.
• Responsible for prospecting and establishing business-to-business relationships with local sites of care (SOC) and for developing and driving account/partner business plans that deliver on agreed upon objectives with oversight of SOC strategy development, execution and measurement.
• Responsible for working with their internal partners to develop, implement and measure activities to increase pull through by coordinated business planning.
• Maximize site of care (SOC) opportunities in accordance with product labelling, strategic imperatives, and Company policies.
• Provide overview of therapy and clinical procedures involved with infusion to assigned SOC customers/partners; coordinate with Medical Affairs team.
• Identifying gaps in existing SOC networks, developing plans to expand SOC options.
• Pulling through national partnership contracts at the local level.
• Proactive and on-going access-related education including coding and billing and conducting quarterly business reviews with SOC administrative leaders.
• Serve as the lead point of contact with sales, patient services and reimbursement access functions for assigned site of care (SOC) customers/partners.
• Evaluate, develop, monitor, measure partnerships/business plans within the designated customer/partner accounts to align with defined objectives (profit, growth, value).
• Responsible for developing and growing relationships with appropriate individuals within the accounts to meet the business needs of the customer/partner through a collaborative approach.
• Develop and deliver business presentations/reviews to customers/partners based on mutual needs/benefits.
• Develop business case to support contracts, negotiate and manage to ensure optimal results, if applicable.
• Understand health care issues/strategies, customer issues/trends and best practices to establish credibility beyond product and therapeutic areas.
• Co-develop and manage execution of jointly developed customer plans, holding customer and company accountable for plan execution.
• Review and analyze contracted performance and communicate account performance broadly with key internal stakeholders.
• Exercise sound judgment and oversight to ensure integrity and compliance with company policies in all activities and communications.
• Adhere to relevant regulatory and compliance guidelines and Company policies.
• Attend/staff/participate in meetings and/or conferences as requested by management.
• Responsible for developing and implementing their own business plan.
• Lead/contribute to special projects, as assigned, to drive operational performance improvements and enhance business opportunities.

Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees