Area HR Business Partner (HRBP) – Caribbean and Latin America (CALA) Region ($105K - $115K)

Remington Hospitality•Dallas, TX

19d•$105,000 - $115,000•Hybrid

About The Position

The Area HR Business Partner (HRBP) for the Caribbean and Latin America (CALA) region – Hospitality serves as a strategic and operational partner to hotel, resort, and hospitality leaders across Remington Hospitality’s expanding international portfolio. Remington Hospitality currently manages 105 hotels in the USA and CALA and is actively growing globally as part of its long‑term development strategy. Remington’s footprint in the CALA region has expanded significantly in recent years. As of early 2025, the company operates eight hotels across the Caribbean and Latin America, with growth including properties in Puerto Rico, Mexico, Belize, Grand Cayman, the Dominican Republic, and Peru. With additional hotels in development and continued owner demand in major resort and urban markets, Remington expects continued expansion throughout the CALA region. As Remington strengthens its presence across this diverse and fast-growing region, the CALA Area HR Business Partner plays a pivotal role in building people strategies, supporting complex operations, and ensuring alignment with Remington’s culture and service standards. This role supports a large, multicultural, and front-line heavy workforce and requires deep expertise in CALA labor laws, union environments, and hospitality employment practices.

Requirements

Education: Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field. In lieu of a degree, equivalent professional experience will be considered.
Work Experience: 5-8+ years of progressive HR experience, with significant experience in hospitality, hotels, resorts, or multi-site service environments
Labor Laws (Required): Extensive and proven expertise in Caribbean and Latin America (CALA) labor laws and employment practices (required)
Bilingual (Required): English and Spanish, with strong business communication skills — including presenting to senior leadership, facilitating training sessions, and confidently engaging with ownership groups, franchise partners, and executive‑level stakeholders
Employee Relations: Strong background in employee relations, union environments, and frontline workforce management
Compensation Administration: Role requires comfort working with various payroll systems, pay providers, and multi‑currency considerations across the Caribbean and Latin America (CALA) region
Executive Presence: Ability to influence senior operational leaders in a fast-paced, guest-focused environment

Nice To Haves

Hospitality Operations Knowledge: Strong understanding of hotel and resort operations and the unique demands of service‑driven environments
Cultural Intelligence & Adaptability: Ability to work effectively across diverse cultures throughout the Caribbean and Latin America (CALA)
Executive Presence: Builds trust and influence with frontline teams, hotel leaders, and senior executives
Problem‑Solving & Conflict Resolution: Skilled at addressing complex issues with sound judgment and balanced decision‑making
Excels in a continuous‑operation setting typical of the hospitality industry: Comfortable working in fast‑paced, high‑volume hospitality operations
Strategic Workforce Planning: Ability to forecast talent needs and analyze workforce trends for seasonal and high‑turnover environments
Data‑Driven Decision Making: Uses HR metrics, dashboards, and analytics to inform decisions and drive operational outcomes
Change Leadership: Leads large-scale initiatives such as openings, restructures, and operational transformations
Talent & Leadership Development: Identifies and develops high‑potential leaders within hotel and resort organizations
Compensation & Benefits Knowledge: Understands incentive plans, internal equity considerations, and market benchmarking
Crisis Management: Experience supporting properties during natural disasters, safety incidents, and operational disruptions
Project Management: Manages multi‑property HR initiatives, timelines, and cross‑functional coordination
Stakeholder & Relationship Management: Builds strong partnerships with ownership groups, union leaders, property leadership, and corporate teams

Responsibilities

Partner with General Managers, Operations Leaders, and Regional Leadership to deliver HR strategies aligned with hospitality business objectives
Serve as the primary HR advisor for multi-property operations across the Caribbean and Latin America (CALA) region
Provide expert-level guidance on CALA labor laws, collective bargaining agreements, and local employment regulations
Lead the development, standardization, and ongoing management of HR policies, procedures, and SOPs across CALA properties
Develop, localize, and maintain employee handbooks addendums for CALA countries, ensuring alignment with brand standards, local labor laws, and cultural norms
Partner with Legal, Compliance, and Regional HR and Operations Leadership to review and update policies in response to regulatory or operational changes
Lead complex employee relations matters, including investigations, grievances, resolutions, disciplinary actions, and terminations for frontline and leadership roles
Support high-volume recruitment, onboarding, and workforce planning for seasonal and high-turnover environments
Drive performance management, succession planning, and leadership development for hotel and resort leadership teams
Support union relationships and negotiations where applicable
Lead change management initiatives related to openings, renovations, restructures, and operational transformations
Ensure consistent application of brand HR policies while adapting to local legal and cultural requirements
Conduct regular property visits to maintain strong visibility and relationships with on-site leadership teams
Support hotels and resorts across CALA with payroll processes, ensuring accuracy, compliance, and timely submission
Partner with property‑level Finance, HR, and Corporate Payroll teams to ensure smooth payroll operations
Assist in evaluating, selecting, and implementing payroll vendors appropriate for each CALA country
Ensure proper setup of country‑specific pay rules, overtime regulations, and benefits deductions
Review payroll reports for accuracy and compliance with local labor laws and collective agreements
Help develop consistent payroll procedures and SOPs across newly added or transitioning hotels