Area General Manager

Sodexo Careers•New Berlinville, PA

About The Position

The Area General Manager leads a high‑profile, multi-unit corporate dining operation across the Upper Gwynedd and West Point campuses, delivering an exceptional guest experience rooted in culinary excellence, hospitality, and innovation. This senior leadership role oversees café, catering, and hospitality services across both locations while cultivating strong client partnerships and shaping a modern, dynamic food program that reflects elevated global standards. As part of a Global Strategic Account , the Area GM plays a critical role in aligning with global expectations, maintaining best‑in-class service delivery, and ensuring a seamless, world-class experience for employees and guests across both campuses. This leader serves as the strategic connector between on‑site teams, regional leadership, and the client’s broader enterprise. This position is part of SodexoMagic , the joint venture between NBA Hall of Famer Earvin “Magic” Johnson and Sodexo. Through this partnership, we deliver creative, community‑focused solutions that elevate the guest experience, support local partners, and strengthen the communities we serve. The Area GM drives financial performance across both sites, leads and develops diverse teams, and ensures flawless execution in every service area. This includes operational oversight, talent development, client relationship management, and continuous improvement initiatives that advance both Sodexo and client goals.

Requirements

A proven track record leading multi‑unit dining or hospitality operations with consistent, high‑quality execution.
Strong client‑facing presence with the ability to build trust, influence decisions, and navigate a high‑expectation environment.
Exceptional leadership skills, including developing managers, strengthening teams, and fostering a culture of accountability and hospitality.
Sharp financial acumen with experience managing complex budgets, forecasting, labor strategy, and operational efficiencies.
A passion for innovation, creativity, and elevating workplace dining through fresh ideas, modern hospitality, and continuous improvement.
A commitment to community impact, supplier diversity, and inclusive leadership aligned with the SodexoMagic mission.
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years

Responsibilities

Lead all café, catering, and hospitality operations across both campuses, ensuring consistent, best‑in-class service.
Build, mentor, and develop high‑performing teams with a strong focus on hospitality, accountability, and growth.
Serve as the primary executive liaison to the client, strengthening partnerships through proactive communication and strategic alignment.
Drive financial performance across both sites, including budgeting, forecasting, labor management, and cost optimization.
Champion innovation, sustainability, and continuous improvement to elevate the workplace dining experience.
Ensure operational excellence by upholding SodexoMagic standards, global account expectations, and a seamless guest experience at every touchpoint.