Area Freight Ops Manager II
About The Position
The Area Freight Operations Manager II is responsible for Freight Forwarding facility operations. He/She manages the processing of inbound and outbound domestic and international freight shipments and ensures governmental regulations and compliance requirements are met. This position manages the facility profit and loss (P&L) process, ensures proper staffing and expense controls, and supports revenue generation and business development activities. He/She monitors and ensures safety compliance and conducts facility and equipment safety and safety compliance training. This position oversees facility environmental management and ensures dangerous goods and hazardous materials shipments are properly handled. The Sr. Area Freight Operations Manager is responsible for multiple locations and facilities. He/She manages multiple operations within a gateway, or regional hub and has greater people and revenue management responsibilities. This position manages supervisors, specialists, and hourly employees within the department. As a Freight Forwarding Operations Manager, your responsibilities also include: Project Planning and Execution: You will be in charge of planning, scheduling, and overseeing the execution of freight forwarding projects to ensure timely and cost-effective delivery of goods. Problem-Solving and Decision-Making: Addressing logistical challenges, resolving shipment issues, and making critical decisions to optimize routes and transportation modes for efficient operations. Collaboration with Cross-Functional Teams: Working closely with teams across procurement, customs compliance, and transportation to coordinate seamless operations and achieve business objectives. Leadership and Mentorship: Providing guidance to team members, fostering a culture of continuous improvement, and driving operational excellence through effective leadership. Process Improvement and Innovation: Identifying opportunities for process enhancements, implementing innovative solutions, and staying abreast of industry trends to drive operational efficiency. Technical or Customer-Facing Responsibilities: Handling customer queries, managing vendor relationships, and leveraging technology tools for effective shipment tracking and reporting.
Requirements
- Proficiency in logistics software, supply chain management systems, data analytics tools, knowledge of international shipping regulations, and familiarity with E2K and LOCUS systems.
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field.
- Minimum of 5 years of experience in freight forwarding, logistics operations, or supply chain management roles, with demonstrated leadership capabilities.
- Strong communication skills, problem-solving abilities, adaptability to changing environments, leadership qualities, and a customer-centric approach.
- In-depth understanding of customs regulations, international trade compliance, Incoterms, and best practices in freight forwarding operations.
- Must be currently located in the same geographic location as the job
- Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Responsibilities
- Managing the processing of inbound and outbound domestic and international freight shipments
- Ensuring governmental regulations and compliance requirements are met
- Managing the facility profit and loss (P&L) process
- Ensuring proper staffing and expense controls
- Supporting revenue generation and business development activities
- Monitoring and ensuring safety compliance
- Conducting facility and equipment safety and safety compliance training
- Overseeing facility environmental management
- Ensuring dangerous goods and hazardous materials shipments are properly handled
- Planning, scheduling, and overseeing the execution of freight forwarding projects
- Addressing logistical challenges and resolving shipment issues
- Making critical decisions to optimize routes and transportation modes
- Working closely with teams across procurement, customs compliance, and transportation
- Providing guidance to team members
- Fostering a culture of continuous improvement
- Driving operational excellence through effective leadership
- Identifying opportunities for process enhancements
- Implementing innovative solutions
- Staying abreast of industry trends to drive operational efficiency
- Handling customer queries
- Managing vendor relationships
- Leveraging technology tools for effective shipment tracking and reporting
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
