Area Food Service Manager - Fresno, CA

Love's Travel Stops & Country Stores • Fresno, CA

81d

About The Position

Welcome to Love's! As an Area Food Services Manager, you play a key role in advancing our long-term business strategy. This leadership position is responsible for overseeing operations across multiple restaurant locations, with a focus on delivering exceptional service, operational efficiency, and strong team performance. In this role, you’ll lead daily operations and implement strategic initiatives by directing, coordinating, and optimizing activities across each site. Your goal is to elevate the customer experience while upholding operational standards and fostering team growth.

Requirements

• 5+ years in a restaurant management position required

Responsibilities

• Motivate team through a compelling vision and direction to encompass Love’s Core values
• Communicate clear expectations and hold the store teams accountable to achieving all brand, performance and behavior standards
• Effectively manage employee development with feedback and training opportunities
• Conduct regular quarterly visits and weekly conference calls for each location
• Provide exceptional customer service and verify that Restaurant Managers are doing the same
• Oversee the interior and exterior condition of each restaurant to ensure it is meeting established company standards in terms of facility maintenance, proper merchandising, and suitable marketing procedures
• Responsible to review all service metrics and reports to teach and coach for improved Customer Service standards
• Maintain personal grooming and company uniform standards
• Maintain company attendance standards
• Address employee issues in an appropriate and timely manner
• Develop an effective succession plan that leads to internal promotions
• Recognize and resolve customer issues or complaints by determining optimal solutions in a timely manner
• Ensure that all employees follow Love’s safety procedures while using food preparation tools and appliances
• Protect company assets with various audit processes and ensure that all cash handling and Love’s policies and procedures are being followed by all employees
• Proactively seek personal learning and development opportunities

Benefits

• Medical/Dental/Vision and Life Insurance Plans
• Flexible Scheduling
• Road to Success Program for career development
• On-the-job training
• Competitive salary
• Quarterly Bonus & Profit Sharing
• Holiday pay
• 401(k) with matching contributions
• Parental Leave
• Adoption Assistance
• Company Vehicle/Laptop/Mobile Phone
• Pet Insurance
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees