Area Field Service Project Manager
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About The Position
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story. This position reports to Service Manager. Your role and responsibilities This position is dedicated to managing field service projects in the US North Region. The Area Field Project Manager (AFPM) will ensure safe, efficient, profitable, and effective project execution as aligned with ABB Electrification Service (ELSE) performance goals. The work model for the role is: remote, but the ideal living location is in the Northeast #Li-Remote This role is contributing to the Electrification Service division. You will be mainly accountable for managing service projects including time & material (T&M) and fixed price jobs including: HSE compliance (SDSP, PICW), ordering materials, managing deliveries, finding vendors for specials needs, receive of material in SAP, tracking material from vendors, and documentation of customer and test reports. Developing project schedule including labor, delivery of drawings, execution in the shop, on-time shipment, and invoicing coordination and execution. Tracking and ownership of all profits and costs for the project - work closely with finance and service directors to update forecasting tool and responsible for quotation and booking of change orders, initiating price change requests, apply mark-ups, prepare quotations and implement schedule changes, as appropriate. Own the customer relationship and be the primary contact for all project-related matters including technical inquiries and concerns from the customer, coordinate and resolve technical questions/issues that arise in the field. Support and own all aspects of the project to enhance shipped margin opportunities while also taking actions to minimize risks.
