Medtronic-posted 3 days ago
Full-time • Manager
Raleigh, NC
5,001-10,000 employees

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life As a part of the CRM Training & Education Department, you will lead a team of technical field experts and play an integral role in developing and executing the training and education strategy within the US Sales and clinical team, as our business enters multiple new market segments and expands its portfolio with advanced technologies. We are seeking a committed professional to join our team, required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role, which also involves 50% amount of travel outside the territory, presenting opportunities for broader engagement. A Day in the Life: Lead and develop a team of Technical Field Engineers (TFEs) who deliver field-based training and strengthen technical expertise for sales representatives and clinical specialists — supporting both onboarding and ongoing development for new and experienced employees. Ensure TFEs achieve key milestones by educating customers and supporting business priorities, including product and procedural launches, complex training initiatives, and strategic business planning with leadership. Oversee and guide the successful launch of new technologies and procedures within the U.S. region and your area, ensuring educational and business objectives are met. Collaborate cross- functionally with teams such as Marketing, Sales, R&D, Clinical, and Training & Education to identify and address short- and long-term educational needs. Demonstrate program effectiveness through systematic evaluation and continuous improvement strategies. Partner with Field-Based Leadership to coordinate and execute strategies that achieve technical business objectives and support implant and revenue goals. Implement engaging field-based education programs for sales and clinical specialists to enhance CRM product and procedural knowledge, supporting the U.S. Sales organization in meeting its objectives . Attract, develop, and retain top talent to ensure excellence in technical training and education, driving growth and delivering meaningful innovations to patients and customers. Foster a culture of engagement, inclusion, and innovation within the technical field education team. Motivate, influence, and lead cross-functional teams to accomplish shared goals. Anticipate, identify , and resolve high-level execution issues. Willingness to travel up to 50%.

  • Lead and develop a team of Technical Field Engineers (TFEs) who deliver field-based training and strengthen technical expertise for sales representatives and clinical specialists — supporting both onboarding and ongoing development for new and experienced employees.
  • Ensure TFEs achieve key milestones by educating customers and supporting business priorities, including product and procedural launches, complex training initiatives, and strategic business planning with leadership.
  • Oversee and guide the successful launch of new technologies and procedures within the U.S. region and your area, ensuring educational and business objectives are met.
  • Collaborate cross- functionally with teams such as Marketing, Sales, R&D, Clinical, and Training & Education to identify and address short- and long-term educational needs.
  • Demonstrate program effectiveness through systematic evaluation and continuous improvement strategies.
  • Partner with Field-Based Leadership to coordinate and execute strategies that achieve technical business objectives and support implant and revenue goals.
  • Implement engaging field-based education programs for sales and clinical specialists to enhance CRM product and procedural knowledge, supporting the U.S. Sales organization in meeting its objectives .
  • Attract, develop, and retain top talent to ensure excellence in technical training and education, driving growth and delivering meaningful innovations to patients and customers.
  • Foster a culture of engagement, inclusion, and innovation within the technical field education team.
  • Motivate, influence, and lead cross-functional teams to accomplish shared goals.
  • Anticipate, identify , and resolve high-level execution issues.
  • Bachelor’s Degree
  • Minimum of 5 years of Sales Training, Medical Device Sales/Service, Adult Learning or Sales Program leadership experience (3 years with Advanced Degree)
  • Experience in the field of electrophysiology
  • Willingness to travel up to 50%.
  • A valid driver's license is essential for this role
  • Advanced Degree, ideally in Adult Education
  • Previous experience leading a high ly functioning field team
  • Medtronic experience or other med-device, healthcare industry experience
  • Demonstrated business acumen
  • Experience in a healthcare related discipline
  • Ability to learn and understand technical aspects of business
  • Ability to manage, coach and develop employees
  • Capable of critical/strategic thinking; ability to execute strategy
  • Medtronic experience in role that interacts with CVG CV field organization and internal partners
  • Medtronic offers a competitive Salary and flexible Benefits Package
  • Health, Dental and vision insurance
  • Health Savings Account
  • Healthcare Flexible Spending Account
  • Life insurance
  • Long-term disability leave
  • Dependent daycare spending account
  • Tuition assistance/reimbursement
  • Simple Steps (global well-being program)
  • Incentive plans
  • 401(k) plan plus employer contribution and match
  • Short-term disability
  • Paid time off
  • Paid holidays
  • Employee Stock Purchase Plan
  • Employee Assistance Program
  • Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
  • Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
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