Area Director

PF Changs China Bistro

13d • $140,000 - $160,000

About The Position

P.F. Chang's is a leader in the restaurant industry, dedicated to delivering exceptional guest experiences and fostering a culture of excellence, integrity, and innovation. The Area Director (known as the Market Partner) oversees multiple restaurants within a designated market, driving sales growth and ensuring operational excellence. This leader ensures alignment with our corporate vision and maintaining the highest standards of quality and service.

Requirements

• Requires extensive experience in multi-restaurant leadership in a full-service restaurant company (upscale casual dining is preferred).
• Strong passion for delivering exceptional guest experiences with a guest-centric mindset.
• Proven track record in driving sales growth and achieving KPIs.
• Strong financial acumen and proficiency in POS and corporate software systems.
• Excellent interpersonal communication, critical thinking, and emotional intelligence.
• Must be able to travel extensively - up to 75% of the time

Nice To Haves

• Prior experience in opening restaurants is strongly preferred.

Responsibilities

• Operational Excellence Lead restaurants in delivering personalized, guest-centric experiences tailored to the local market.
• Guide teams in achieving KPIs, EBITDA targets, and cost-control goals.
• Ensure compliance with brand standards, health codes, and safety protocols through regular site visits.
• Sales and Revenue Growth Partner with Operating Partners to launch innovative sales strategies and drive revenue.
• Analyze market trends to adjust tactics and stay ahead of the curve.
• Champion upselling, marketing initiatives, and service strategies to grow top-line sales.
• Leadership & Strategic Oversight Set strategic direction for the market that aligns with company goals.
• Monitor restaurant performance and identify opportunities for continuous improvement.
• Mentor Operating Partners and support their development into senior leadership roles.
• Lead recruitment and onboarding of new management trainees to ensure long-term success.
• Promote a strong, unified culture of excellence, integrity, and innovation across locations.
• Team Development & Support Support recruiting, training, and team building across all restaurants in the market.
• Provide consistent coaching and feedback to elevate team performance.
• Assist with conflict resolution and employee relations to maintain a positive work environment.

Benefits

• Comprehensive Benefits: Medical, dental, vision, 401(K), and paid time off.
• Competitive Pay & Performance Incentives: Monthly and annual bonuses based on performance.
• Professional Development: Paid management training program to enhance skills and advance career - we promote from within.
• Referral Program: Earn a $250 referral bonus for Team Member positions and $500 for restaurant management positions through our employee referral program (for locations other than home location).
• Exclusive Discounts: Access exclusive employee discounts.
• Holidays: Most locations closed on Thanksgiving and Christmas.
• Supportive Community: Financial assistance through the Lucky Cat Fund during hardships for qualifying team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed