Area Director - residential security

NFC Amenity ManagementMiami, FL
1d$85,000

About The Position

We are NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. We are seeking an experienced, full-time Area Director of Security to oversee a portfolio of luxury residential security contracts across South Florida. The ideal candidate will have a strong background in security management, exceptional leadership skills, and the ability to ensure the highest standards of safety and professionalism at all times. Responsibilities include supervising on-site security teams, maintaining client relations, conducting inspections, managing schedules, and ensuring compliance with all company policies and procedures. This role requires flexibility, with availability to work weekends and evenings. Candidates should demonstrate strong communication, organizational, and problem-solving abilities, with prior experience in residential or hospitality environments preferred. Here are just a few other responsibilities you will have throughout your day: You will lead the way for site managers and their teams, inspiring them to do their best work and encouraging collaboration. Collaborate with NFCs senior leadership on creative, area-specific growth and development strategies, aligning with the company's vision. Monitor performance and take action to assist the onsite team to enhance performance and service consistently. Build and maintain strong relationships with clients, your team members, and your NFC support team. Ensure exceptional customer experiences by inspecting and maintaining high service standards. Confidently and effectively solve problems and make operational decisions. Find, train, and develop the superstars within your teams. Manage the approved budget for each property within your portfolio, including revenue and expense tracking for financial success. Perform 5-diamond inspections to ensure the facilities are clean, tidy, cozy, and always show-ready. Ensure compliance with health and safety regulations. Stay in the loop on market trends and clients needs. Monitor service quality and make adjustments as necessary. Address clients' concerns or issues promptly, professionally, and courteously. Constantly visit properties, maintaining a well-groomed, professional appearance. Enjoy genuinely interacting and connecting with people.

Requirements

  • Security Background
  • Outgoing Personality
  • Teamwork
  • Mentoring
  • Detail Oriented
  • Proactive
  • Scheduling Accuracy
  • Training & Teaching Others
  • Client Relationship Skills
  • Financial Management
  • THIS POSITION REQUIRES SCHEDULE FLEXIBILITY AND RELIABLE TRANSPORTATION
  • Making eye contact and being welcoming are essential!
  • Candidate who works well by themselves and enjoys a fast-paced environment

Nice To Haves

  • prior experience in residential or hospitality environments preferred

Responsibilities

  • Supervising on-site security teams
  • Maintaining client relations
  • Conducting inspections
  • Managing schedules
  • Ensuring compliance with all company policies and procedures
  • Lead the way for site managers and their teams, inspiring them to do their best work and encouraging collaboration
  • Collaborate with NFCs senior leadership on creative, area-specific growth and development strategies, aligning with the company's vision
  • Monitor performance and take action to assist the onsite team to enhance performance and service consistently
  • Build and maintain strong relationships with clients, your team members, and your NFC support team
  • Ensure exceptional customer experiences by inspecting and maintaining high service standards
  • Confidently and effectively solve problems and make operational decisions
  • Find, train, and develop the superstars within your teams
  • Manage the approved budget for each property within your portfolio, including revenue and expense tracking for financial success
  • Perform 5-diamond inspections to ensure the facilities are clean, tidy, cozy, and always show-ready
  • Ensure compliance with health and safety regulations
  • Stay in the loop on market trends and clients needs
  • Monitor service quality and make adjustments as necessary
  • Address clients' concerns or issues promptly, professionally, and courteously
  • Constantly visit properties, maintaining a well-groomed, professional appearance
  • Enjoy genuinely interacting and connecting with people

Benefits

  • Weekly Pay!
  • A long list of discounts and benefits is available to all employees.
  • Cellphone and other reimbursements are available for some applicable positions.
  • State-required healthcare benefits are available to qualifying employees in applicable areas.
  • Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
  • Start earning generous paid time off as of your first day.
  • Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
  • Short-Term Disability Income is offered to qualifying employees in applicable areas.
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