Area Director of Operations

Blue Stone Therapy • Carlisle, IA

2d • Onsite

About The Position

Blue Stone Therapy is certified as a Great Place to Work! Blue Stone Therapy was founded in 2009 and provides contract physical therapy, occupational therapy, and speech-language pathology to communities in Iowa, Minnesota, Missouri, Nebraska, North Dakota, South Dakota, and Wisconsin. Our focus is to deliver optimal, individualized rehabilitation by highly skilled professional therapists while developing long-term partnerships between our staff and the communities they serve. We are seeking a highly motivated and experienced Area Director of Operations to join our team! The Area Director of Operations is responsible for executing short and long-term financial and operating objectives across multiple facilities within their region. This includes owning the client relationship, financial metrics, and team member success.

Requirements

• Successful completion of an accredited Physical Therapy, Occupational Therapy, Speech Language Pathology, Physical Therapy Assistant, or Occupational Therapy Assistant program.
• Minimum of four (4) years of clinical experience in a therapy services role, including at least three (3) years in a leadership capacity within a multi-facility skilled therapy services setting.
• Candidate must reside within the regional area spanning the greater Des Moines metro area, or be willing to relocate. Regional residency is essential due to the nature of the role and the need for in-person collaboration.
• Intermediate or stronger skill level with technology and software to include Microsoft and database systems.
• Strong communication, leadership, and collaboration skills.
• Proven ability to exercise professional judgment with initiative in analyzing and executing multi-faceted problem solving.
• Experience with NetHealth preferred.
• Current valid Physical Therapist, Occupational Therapist, Speech Language Pathologist, Physical Therapist Assistant, or Occupational Therapy Assistant license to practice in appropriate state.

Responsibilities

• Responsible for the onboarding, accountability, and development of employees through strong leadership, effective management skills, and adherence to the Blue Stone purpose, core values, policies, and procedures.
• Complete facility site visits every four to six (4-6) weeks or as required to present statistical reports, promote compliance, customer service, education and training, support marketing efforts, and to evaluate facility benchmarks.
• Ongoing analysis of Key Performance Indicators (KPIs), revenue forecasts, and facility expenses.
• Effective collaboration with Recruiter and Rehab Director for recruiting purposes. Manage staffing patterns and ensure each rehab department is staffed adequately for patient and customer service needs.
• Work in conjunction with the Clinical Services team to ensure compliance, quality measure, and success metrics are achieved.
• Accountable for the overall regional performance including the assessment and enhancement of workflow, resolution of complaints, and ensuring team member engagement to improve the overall patient/client experience.
• Maintains expertise in clinical knowledge, practices, and standards to coach and mentor Rehab Directors and clinical staff to drive clinical excellence and outcomes.
• Establishes strong partnership with clients, serving as a valuable collaborator in optimizing overall success. Provides strategic direction to the client on new services, projects, and recommendations to achieve desired outcomes and joint business objectives.
• Represents Blue Stone Therapy in community activities, marketing events, seminars, and conventions.
• Other duties as assigned.

Benefits

• Comprehensive healthcare options (Medical, Dental, and Vision)
• Flexible Spending and Health Saving Account options
• 401(k) with employer contribution
• Employee Assistance Program
• Paid Time Off (PTO) and Holidays
• And so much more!
• Benefits are subject to eligibility requirements and other terms of the applicable plan or program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees