Area Director of Family Services

Upbring•Fort Worth, TX

55d

About The Position

At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve. Every day, we strive to embody our core values: We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion. We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive. We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength. Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time. Your MIssion in Action The Area Director provides management and oversight of a branch office within the agency’s Foster in Texas (FIT) program. The Area Director is an experienced leader who can manage staff both directly and indirectly. The Area Director provides strategic leadership, operational oversight and compliance management of a branch office within the agency's FIT program. The Area Director ensures the highest standards of child wellbeing are met by supervising staff, maintaining regulatory compliance, fostering positive relationships with stakeholders, and driving continuous improvement in service delivery.

Requirements

Bachelor’s degree in Social Work, Counseling, Psychology, or closely related field
Child Placement Management Staff (CPMS)
Three (3) years relevant experience in foster care, child welfare, or adoption
Two (2) years supervisory or management experience
Valid TX driver’s license and auto insurance coverage
At least 21 years of age

Nice To Haves

Master’s degree in Social Work, Counseling, Psychology, or closely related field
LCPAA, LMSW, LCSW, LMFT, or LPC
Three (3) years supervisory or management experience
Bilingual (English and Spanish based on service area and service population)

Responsibilities

Monitor and evaluate program services and quality of care to ensure they are always being provided in compliance with all licensing standards and regulatory requirements
Oversee and manage the placement process, which includes intake and eligibility, verification, assessment, and referral services
Oversee and manage the recruitment and verification of in-process families
Ensure all foster care homes meet full licensing requirements
Oversees quality audits, case reviews, and quality assurance initiatives to maintain high standards of care
Provide servant leadership, direction, and support to the branch office staff
Ensure operational efficiency by implementing best practices and streamlining meetings and workflows
Prepare monthly reports on program services and activities; submit all reporting requirements in a timely manner
Review, approve, and sign off on all monthly and annual status reports, discharge summaries, and incident reports
Demonstrate efforts to manage a budget within budget limits and constraints
Identify funding opportunities, grants, and partnerships to support program growth
Serve as an advocate for program services by recommending program improvements and enhancements to meet the needs of the foster care children and their families
Maintain a caseload, as needed
Travel as needed to perform home visits to ensure licensing standards are being met along with the well-being and safety of the children
Provide emergency and on-call services when needed
Lead collaborative efforts and activities with the interdisciplinary and treatment teams, staff, and medical and non-medical providers to ensure all foster care children are receiving the quality of services needed to meet their individual treatment and behavior plans
Build and maintain strong relationships with foster families, child wellbeing agencies, and community partners
Represent Upbring at meetings, conferences, and community events
Foster a positive and collaborative work environment that aligns with Upbring's Mission and Values
Coach and support staff to ensure they have the necessary tools and resources needed to optimize performance, ensure established program goals, and achieve operational excellence
Communicate with direct reports in periodic one-on-one meetings
Organize and deliver regularly scheduled staff meetings to communicate present, on-going, and future updates of pertinent information, projects, and initiatives
Work closely with management team to interview, hire, and onboard new employees who are strong cultural fits for Upbring
Work in collaboration with leadership and the People and Culture Team to arrange training; when needed, coordinate and/or provide in-service training for staff development
Regularly review employee performance, including goals and progress, to provide developmental feedback: use applicable agency development tools to facilitate growth and development in staff
Draft and issue the 90-day and annual evaluations, along with supporting documentation, as per established procedures; work in collaboration with staff to set goals during evaluation period