Area Director, Franchise Performance

Choice Hotels International-posted 1 day ago

$98,088 - $115,000/Yr

Full-time • Director

Minneapolis, MN

1,001-5,000 employees

Resume

Match Score

Upload and Match ResumeTrack Jobs with Teal

The Area Director, Franchise Performance, Core Brands is a senior-level individual contributor responsible for driving performance across a portfolio of midscale and upper midscale hotels. This role serves as a strategic advisor to franchise owners and property leadership, implementing solutions that enhance profitability, guest experience, and revenue. The Area Director operates with high autonomy, leveraging data-driven insights and influencing stakeholders to achieve business objectives aligned with organizational strategies.

Strategic Advisory & Performance Management Conduct property visits and deliver tailored recommendations to improve financial performance, guest experience, and operational efficiency.
Drive adoption of midscale operating models and proprietary programs to maximize owner satisfaction and profitability.
Monitor performance dashboards and execute follow-up consultations to ensure sustained improvement.
Consultation Excellence & Relationship Management Serve as the primary relationship holder for franchise owners and above-property leadership.
Apply trusted advisor principles to foster engagement and influence decision-making.
Maintain clear documentation and communication of action plans and outcomes.
Data-Driven Decision Making Interpret and analyze performance data from internal and external sources (e.g., CoSTAR, Medallia, Tableau).
Identify trends, risks, and opportunities to inform strategic interventions.
Program Adoption & Resource Deployment Advocate for Choice programs and best practices to enhance operational performance.
Collaborate with internal teams to deploy resources that support hotel-level improvements.
Administration & Compliance Ensure timely documentation of expenses and maintain accurate records in contact management systems.
Participate in industry events and share market intelligence to benefit franchisees and Choice Hotels.

Bachelor’s degree in Hotel Management, Business, Marketing, or related field or equivalent combination of education and work experience; MBA preferred.
Minimum 15 years of progressive hotel operations experience, preferably in midscale and upper midscale segments.
Minimum 10 years of hotel leadership experience, ideally with multi-unit or franchise performance exposure.
Strong analytical, forecasting, and data interpretation skills.
Exceptional communication, consulting, and relationship management abilities.
Proficiency in Microsoft Office and familiarity with business intelligence tools.
Regular travel up to 70% is required for this role.

Competitive compensation and benefits, including medical, dental, and vision coverage
Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
Financial benefits for retirement and health savings
Employee recognition programs
Discounts at Choice hotels worldwide

Track Jobs with Teal

Job Search Resources

•

Resume Builder

•

Resume Examples

•

Cover Letter Examples

Area Director, Franchise Performance

Job Search Resources

Tools

Career Hubs

Guides

Company