Multi-Site Customer Service Coordinator
About The Position
Area Customer Service Coordinator THIS IS NOT A REMOTE POSITION, THIS ON-SITE POSITION REQUIRES THE CANDIDATE TO BE LOCATED IN THE GREATER LOS ANGELES AREA POSITION PROFILE Job Title: Area Customer Service Coordinator Summary: Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued clients. Your role will encompass supporting daily operations, implementing new services, and fostering a customer-centric environment, all while making a positive impact within your assigned geographical area. Get ready to be part of a dynamic team where your innovative spirit and future-focused mindset drive transformative change! Roles and Responsibilities: Collaborate closely with management to enhance operational processes, ensuring compliance with best practices and driving continuous improvement through data-driven insights. Assist in the seamless implementation of new customer accounts and service expansions, providing valuable support to Field Implementation Managers. Infuse energy into every interaction, embodying a service-oriented approach that puts the customer first, while remaining open-minded and authentic in your engagements. Be adaptable and accountable, embracing challenges with enthusiasm and owning your role in delivering exceptional service.
Requirements
- High school diploma with at least 12 months of relevant work experience
- Flexibility and adaptability to meet the demands of a dynamic work environment, including the ability to travel between customer locations within a 40-50 mile radius.
- Data-driven and innovative approach, alongside excellent communication abilities and a customer-centric mindset.
Nice To Haves
- Additional education beyond high school is encouraged.
- Ability to complete tasks with ease using your proficiency in the Microsoft Office suite and other computer operations.
- Demonstrated with prior experience in customer service or related fields.
- Commitment to personal growth and accountability through ongoing education and development opportunities.
Responsibilities
- Collaborate closely with management to enhance operational processes, ensuring compliance with best practices and driving continuous improvement through data-driven insights.
- Assist in the seamless implementation of new customer accounts and service expansions, providing valuable support to Field Implementation Managers.
- Infuse energy into every interaction, embodying a service-oriented approach that puts the customer first, while remaining open-minded and authentic in your engagements.
- Be adaptable and accountable, embracing challenges with enthusiasm and owning your role in delivering exceptional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
