Area Crew Manager

Window Hero Concord • Concord, NC

112d

About The Position

As an Area Crew Manager for Window Hero, you will oversee and manage multiple window cleaning and pressure washing crew supervisors and their crews within a specified region. You will ensure that jobs are completed to standard, customers' needs are met, and equipment is maintained and in stock. This will also include intel on working on job sites and completing jobs. As the Area Crew Manager, you will also be in charge of managing and completing tasks in our CRM system. Have an IMPACT through great customer service! Our focus is on making our customers happy. We create relationships that lead to loyalty. And it's working! We have a 5-star rating on Google Reviews. Are you great at customer service?

Requirements

• Leadership experience required
• 1-2 years of industry experience is required
• GREAT CUSTOMER SERVICE SKILLS ARE A MUST
• Requires a good driving record
• Must be comfortable climbing ladders and be able to carry equipment up to 50lbs
• Excel and Word experience
• CRM management experience

Responsibilities

• Leading multiple crews daily in completing jobs and tasks
• Managing truck and equipment inventory
• Overseeing multiple crews and production and completion of jobs
• Managing and optimizing schedules
• Quality and customer control

Benefits

• Performance-based bonuses
• Company parties and social events
• Paid training
• Positive and competitive work environment
• Opportunities for personal growth and career advancement
• A supportive team that values hard work, fun, and staying active
• Company vehicle
• Paid time off
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level