Area Credit Manager

FERGUSON•Nashville, TN

1d•Onsite

About The Position

Since 1953, Ferguson has been a source of quality supplies for a variety of industries, aiming to build better infrastructure, homes, and businesses. The company strives to make complex customer projects simple, successful, and sustainable by proactively solving problems and adapting to continuously serve customers, communities, and each other. Ferguson, a Fortune 500 company, provides best-in-class products, service, and capabilities across various industries including Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce. With approximately 36,000 associates across 1,700 locations, Ferguson fosters a community where associates build meaningful careers. As an Area Credit Manager, the role involves administering daily credit and collection management duties within company credit policy guidelines and assigned approval limits. This must be done in a manner that supports sales, minimizes credit losses, and maximizes return on accounts receivable investment.

Requirements

Experience in Credit, Collections, and/or Accounts Receivables in the wholesale distribution industry
Self-confident, strong communication skills and inquisitive
Good judgment, problem solving skills, and ability to see the “big picture”
Handle stress, manage time and people and analyze numbers
Desire and ability to serve customers

Nice To Haves

Bachelor’s Degree in the Finance field
3.+ yrs Credit Management Experience

Responsibilities

Shared credit operation managing the A/R for Industrial customer groups in Georgia to Louisiana up to Tennessee
Oversee a credit team of 1+ direct reports managing $70M+ in active Accounts Receivable
Facilitate and manage in-market relationships with district leadership within Waterworks, Industrial, and other customer groups
Regular customer visitation and active engagement within the Houston market will be required
Conduct credit investigations on existing and potential customers to extend or raise credit limit
Review credit information obtained, evaluate the credit risk and approve or decline credit accounts
Monitor monthly balances of customers
Follow closely the course of aging accounts and determine action to be taken on delinquent accounts
Plan and maintain a program for the systematic follow-up and collection of receivables
Review and manage credit limits daily
Review lien filing report daily to protect and enforce bond and lien rights
Follow up on disputes in a timely manner and work with salespeople and customers to resolve
Facilitate bad debt recovery by monitoring potential write-offs and collecting on previous write-offs, and taking legal action when necessary
Obtain and maintain a working knowledge of all local, state, and federal laws and regulations pertaining to the management and collection of accounts receivable including but not limited to: Anti-Trust, Liens, Bonds Fair Debt Collection Act, Equal Credit Opportunity Act, Record Retention, Sarbanes-Oxley, and the Uniform Commercial Code
Work with customers in the branch and visit them onsite regularly, either with salespeople or alone
Extend credit to customers in accordance with established company policies and terms in a timely manner
Personally handle major accounts requiring individual attention, marginal accounts, problem accounts, special credit arrangements, and deviations from standards
Provide direction and guidance to less experienced team members
Performing other duties and functions as requested by management