Area Counter Manager

FERGUSON • Morrisville, NC

78d • $5,175 - $11,275

About The Position

Ferguson is seeking the right individual to fill an immediate need for an Area Counter Manager for the Eastern North Carolina Market for the Waterworks Business Group. This position is responsible for developing profitable business with new and existing customers, supervising the strategy and operation of 7 counters in the Eastern North Carolina market, and ensuring product marketing through merchandising and promotions. The Area Counter Manager will also maintain and develop relationships with suppliers, address and resolve customer complaints, and work with other branch personnel to ensure phenomenal customer service from the order to the delivery and beyond.

Requirements

• 5 years of prior Counter/Retail Sales and Management experience is strongly preferred
• Ability to work across department lines, manage time and people
• Problem solving, leadership and listening skills
• Able to initiate and embrace change, mentoring skills and desire to train others
• The ability to serve a vast array of customers with varying levels of product knowledge
• Ability to prioritize workload appropriately in order to balance multiple demands and meet timelines

Responsibilities

• Develop profitable business with new and existing customers, building customer rapport and trust and drive sales for our counter sales business
• Supervise the strategy and operation of 7 counters in the Eastern North Carolina market
• Ensure product marketing through merchandising and promotions, and monitors the appearance of the counters
• Responsible for policy and strategy implementation
• Maintain and develop relationships with suppliers, address and resolve customer complaints, as well as improve the customer experience
• Work with other branch personnel to ensure phenomenal customer service from the order to the delivery and beyond

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Life insurance
• 401(k) with company match
• Mental health coverage
• Gender affirming and family building benefits
• Paid parental leave
• Associate discounts
• Community involvement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees