Area Coach

Buddy's Pizza • Farmington Hills, MI

4d

About The Position

The Area Coach plays a pivotal role in driving operational excellence and business growth across multiple locations within a designated geographic area. This position is responsible for mentoring and developing store managers and their teams to achieve sales targets, enhance customer experience, and maintain high standards of operational compliance. The Area Coach acts as a strategic partner to leadership by analyzing performance metrics, identifying opportunities for improvement, and implementing best practices to optimize store performance. This role requires frequent travel within the assigned area to provide hands-on support, conduct training sessions, and ensure consistent execution of company policies and initiatives. Ultimately, the Area Coach contributes to building a strong, motivated workforce that delivers exceptional results and fosters long-term customer loyalty.

Requirements

• Minimum of 3 years of experience in retail management or a similar leadership role.
• Proven track record of successfully managing multiple locations or teams.
• Strong analytical skills with the ability to interpret sales and operational data.
• Valid driver’s license and willingness to travel frequently within the assigned area.

Nice To Haves

• Experience in coaching or training roles within a retail or service environment.
• Familiarity with point-of-sale systems and retail management software.
• Demonstrated success in driving sales growth and improving customer satisfaction scores.
• Certification in leadership development or related professional training.

Responsibilities

• Provide leadership, coaching, and development to store managers and their teams to improve performance and achieve business objectives.
• Conduct regular store visits to assess operational standards, customer service quality, and compliance with company policies.
• Analyze sales data and key performance indicators to identify trends, challenges, and opportunities for growth.
• Collaborate with corporate teams to implement new initiatives, promotions, and training programs.
• Support recruitment, onboarding, and retention efforts to build a high-performing and engaged workforce.
• Facilitate communication between stores and corporate leadership to ensure alignment on goals and expectations.
• Drive continuous improvement by sharing best practices and fostering a culture of accountability and excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed