Full-time 2nd shift - Area Coach, Pharmacy Operations - Health and Wellness Non-Store Operations

Walmart•Orlando, FL

21h•Onsite

About The Position

This position is for an Area Coach in Pharmacy Operations within Health and Wellness Non-Store Operations. The role requires strong financial acumen, influential communication skills, and a commitment to safety. Key responsibilities include understanding financial metrics, performing analyses, communicating results, and ensuring compliance with safety regulations. The role also involves project management, data gathering and analysis for Health & Wellness operations, and customer service management. The Area Coach will focus on operational excellence, adhering to standard operating procedures and regulatory processes, and participating in medical prescription administration practices. The position emphasizes respecting individuals, acting with integrity, serving customers and members, and striving for excellence, aligning with Walmart's values and commitment to becoming a regenerative company. Walmart aims to help customers save money to live better and is reinventing the shopping experience, with associates playing a crucial role in shaping the future of retail.

Requirements

Option 1: 1 year's experience as a Walmart supervisor.
Option 2: 2 years’ external leadership experience leading a team of five or more supervisors and/or employees.
As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.
To complete a Board-approved program or Pharmacy Technician University program.
Must become a registered pharmacy technician in state of practice within one year of job entry.

Nice To Haves

Leadership experience that includes performance management responsibilities
Bachelors: Business Administration

Responsibilities

Understand the drivers of the financial metrics that impact the business and impacts of drivers on business results
Perform analyses based on independent reasoning to draw appropriate conclusions
Analyze business and financial data and support the implementation and tracking of business plans that enable the attainment of financial goals
Communicate the results of analyses to audiences
Understand the impact of factors and trends that may affect financial performance
Organize thoughts and communicate credibly and concisely in an interdivisional/interdepartmental setup
Present to and influence team members, customers, and clients, conveying complex information clearly and accurately and addressing ambiguity in a constructive manner
Independently assemble and prepare reports/materials/storylines that have a structure and logical flow and are based on relevant fact-based information
Influence team members and leaders to take action based on sound recommendations
Seek and provide constructive feedback, anticipate needs/questions, and respond appropriately
Inspect manufacturing/warehouse working environments for potential safety violations within an assigned area
Determine appropriate actions to take when safety violations are encountered
Utilize personal protective equipment as required or recommended for staff
Conduct audits and maintain tracking logs on safety equipment
Respond to first aid and accident situations according to standard procedures
Develop, prioritize, and coordinate work plans, review project schedules, cost expenditures, milestones, communications, and documentations
Follow project management methodologies by tracking and monitoring work, holding project teams accountable to timelines, ensuring adherence to milestones etc
Identify potential risks of projects and develop strategies to mitigate those risks, prioritizing and ensuring resolution of critical issues
Create communication plans which determines communication level, frequency, detail and distribution of status updates and minimizes the impact of changes
Employ basic data collection and analysis methods and procedures
Examine analytical results to ensure the quality and accuracy of data collection and analysis
Contribute to the collection and analysis of data for certain Health & Wellness operations
Follow proper data collection and analysis methodologies and processes
Inform leadership of any difficulties that arise throughout the data collection process
Supervise resource management
Plan the delivery and improvement of services, programs, and personnel
Provide technical consultation, guidance, and oversight for Health & Wellness operations
Direct, establish, and plan the overall policies and goals for various Health & Wellness services
Coordinate and evaluate the quality of operations delivered throughout the organization
Analyze problem trends and take steps to avoid recurring problems
Facilitate the resolution of customer problems, issues, or concerns
Ensure the identification of customer needs and priorities
Monitor and report on the delivery of promised deliverables
Manage expectations of third-party techs and vendor help desk techs who provides direct customer service
Assess situations based on awareness of the goals and operating issues of assigned department
Seek guidance when assigned goals conflict with departmental goals or overall strategies
Understand the importance of and implementation of One Best Way processes and standard operating procedures
Follow regulatory processes and procedures for assigned department
Seek and analyze situations or conditions with potential regulatory implications
Identify and report safety hazards and anomalies during operations processes
Participate in basic prescription verification practices for example prescriber identity verification
Troubleshoot actual and potential drug therapy-related issues
Adapt existing prescription administration processes according to organizational policies
Comply with organizational prescription administration assessment standards
Embrace differences in people, cultures, ideas and experiences; create a workplace where associates feel seen, supported and connected through a culture of belonging; create opportunities for all associates to thrive and perform; help to attract the best talent
Work as a team, build strong and trusting relationships, communicate with impact, energy and positivity to motivate and influence
Strengthen the team by helping, developing and mentoring others; recognize others contributions and accomplishments
Maintain and promote the highest standards of integrity, ethics and compliance; model the Walmart values to support and foster our culture; hold oneself and others accountable; support Walmarts goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us
Act in a selfless manner and is consistently humble, selfaware, honest, fair and transparent
Deliver results while putting the customer first
Make decisions based reliable information, balance short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders
Display curiosity and a desire to learn, take calculated risks and demonstrate courage and resilience
Drive continuous improvements, is open to and uses new technologies and skills and supports others through change

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities)
Tuition, books, and fees completely paid for by Walmart