About The Position

WHY PATIENTS NEED YOU This role reports to the Regional Business Director (RBD) and partners closely with customer‑facing and headquarters teams across the organization. The Area Business Manager (ABM) is responsible for leading and supervising 10 representatives within the assigned area, driving sales performance across the business portfolio, and developing strong knowledge of the local market landscape to identify key stakeholders and emerging trends. The ABM will provide regular in‑field and virtual coaching, maintain frequent customer contact, and build strong partnerships with Marketing, Channel, and cross‑functional colleagues. This role ensures compliant execution, reinforces understanding of relevant policies, and promotes a culture of integrity. Extensive travel is required. HOW YOU WILL ACHIEVE IT People Leadership & Development Supervise district operations, including: Hiring and onboarding Live and virtual coaching Representative development and performance management Assignment of priority accounts within the medical community Lead and coach representatives to improve: Selling skills Product and scientific knowledge Business planning and execution in a hybrid environment Apply situational leadership to support development across virtual and face‑to‑face engagements Build strong team culture, engagement, and morale in a hybrid model Promote a feedback and continuous‑improvement mindset using tools such as customer feedback, virtual pulse surveys, and team barometers Business & Strategic Leadership Develop and execute district strategic and business plans aligned with RBD expectations Own district‑level budget planning and resource allocation Plan, organize, and monitor performance to maximize district and RBU business potential Conduct proactive data analysis to identify market trends and opportunities Maintain visibility into individual sales representative planning and execution Customer & Stakeholder Engagement Build and sustain strong relationships with: Customers, including Key Opinion Leaders (KOLs) Internal stakeholders across district, region, and cross‑functional teams Channel partners Collaborate with Marketing during the Operational Planning process to define key strategies, business imperatives, and objectives Identify and develop key account opportunities with regional and national impact Develop external advocates and support advocacy and community engagement as appropriate Cross‑Functional Collaboration & Execution Champion cross‑functional collaboration while ensuring all compliance guardrails are followed Coach representatives on: Effectively connecting with cross‑functional partners to address customer needs Using digital tools and platforms (e.g., digital triage applications) Effectively plan and lead meetings with district management teams, channel partners, and cross‑functional stakeholders Operate effectively within integrated account teams Compliance & Integrity Ensure personal and team adherence to all compliance policies and processes Reinforce district standards and expectations Escalate issues as needed and model leadership by example in integrity and compliance

Requirements

  • Must-Have Bachelor’s degree required with 3+ years of experience.
  • Demonstrated leadership experience across peer and customer groups
  • Prior pharmaceutical, biotech, or medical sales/marketing experience preferred
  • Experience working with Key Opinion Leaders or high‑influence customers in large practices, hospitals, or managed care organizations preferred
  • Willingness to travel as required to build internal and external relationships

Nice To Haves

  • MBA or relevant graduate degree preferred
  • 5+ years of people management experience
  • Proven ability to: Develop and motivate others
  • Lead through change
  • Deliver on business imperatives
  • Specialty experience strongly preferred
  • Demonstrated “Science First” mindset with ability to lead across a broad portfolio
  • Strong cross‑functional collaboration mindset and enterprise thinking
  • Excellence in hybrid customer engagement and coaching, including advanced digital and virtual communication skills
  • Data‑driven resource management and multimodal coaching capability
  • Strong analytical, organizational, and strategic execution skills
  • Proven track record of collaborative, motivational leadership and stakeholder management

Responsibilities

  • Supervise district operations, including: Hiring and onboarding
  • Live and virtual coaching
  • Representative development and performance management
  • Assignment of priority accounts within the medical community
  • Lead and coach representatives to improve: Selling skills
  • Product and scientific knowledge
  • Business planning and execution in a hybrid environment
  • Apply situational leadership to support development across virtual and face‑to‑face engagements
  • Build strong team culture, engagement, and morale in a hybrid model
  • Promote a feedback and continuous‑improvement mindset using tools such as customer feedback, virtual pulse surveys, and team barometers
  • Develop and execute district strategic and business plans aligned with RBD expectations
  • Own district‑level budget planning and resource allocation
  • Plan, organize, and monitor performance to maximize district and RBU business potential
  • Conduct proactive data analysis to identify market trends and opportunities
  • Maintain visibility into individual sales representative planning and execution
  • Build and sustain strong relationships with: Customers, including Key Opinion Leaders (KOLs)
  • Internal stakeholders across district, region, and cross‑functional teams
  • Channel partners
  • Collaborate with Marketing during the Operational Planning process to define key strategies, business imperatives, and objectives
  • Identify and develop key account opportunities with regional and national impact
  • Develop external advocates and support advocacy and community engagement as appropriate
  • Champion cross‑functional collaboration while ensuring all compliance guardrails are followed
  • Coach representatives on: Effectively connecting with cross‑functional partners to address customer needs
  • Using digital tools and platforms (e.g., digital triage applications)
  • Effectively plan and lead meetings with district management teams, channel partners, and cross‑functional stakeholders
  • Operate effectively within integrated account teams
  • Ensure personal and team adherence to all compliance policies and processes
  • Reinforce district standards and expectations
  • Escalate issues as needed and model leadership by example in integrity and compliance
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