Area Branch Operations Coordinator

Airgas • Danville, IL

2d • Onsite

About The Position

As an Area Branch Operations Coordinator (ABOC), you play a pivotal role in ensuring the seamless operation of our branches and are integral to optimizing our procedures and systems. Your responsibilities encompass offering SAP support, assisting the AVP with reporting and evaluating branch metrics, providing analytical support for pricing initiatives, and conducting various training programs.

Requirements

• Bachelors Degree in Business, Management, Accounting or related field, or equivalent combination of experience and/or training and education.
• Valid Drivers License.

Nice To Haves

• 7+ years experience in the welding industry and/or sales, preferably both.
• SAP Competency: Working knowledge of SAP. Competency must be at least to the level of the branch manager, but advanced skills are preferred.
• Software Proficiency: Working knowledge of Word, Excel, SharePoint, and SAP.
• Communication Skills: Strong verbal and written communication skills.
• Analytical Skills: Good analytical skills with competency for understanding metrics and the ability to present and communicate to management.
• Traits: Self-starter, self-motivated, independent, well-organized, with an acute attention to detail.
• Team Player: A team player with a positive attitude, strong collaborative skills, and the ability to influence without having direct authority.

Responsibilities

• Understanding of Systems: Review and gain a comprehensive understanding of SAP processes, Business Warehouse (BW) tools, and SharePoint tools.
• Support for Branch Leaders: Partner with branch leaders in the Area to enhance their understanding and effective use of these procedures and systems.
• SOP Training and Reviews: Offer training and perform reviews of Standard Operating Procedures, sharing insights with DMs, branch staff, and AVPs. Measure progress at the branches and maintain open communication with AVPs and DMs.
• Core Strategy Execution: Support the Company's objective to advance Core Strategy I and II activities in the branches and throughout the Area.
• Transactional Accuracy: Assist Area leaders in improving transactional accuracy and SAP proficiency where appropriate.
• New Employee Training: Support efforts to help ensure that new employees at the branches receive the appropriate training on systems procedures and processes.
• Metrics Compilation: Compile branch metrics for the branches within the Area, recognize and communicate results, and share successful approaches throughout all assigned branches.
• Communication and Information Sharing: Facilitate the sharing of SAP enhancements, changes, corrections, reports, and other communications from various functional leaders with the appropriate associates within the business Area. Actively participate in circulating information to the branches that comes from regional or corporate leadership.
• Regular Communication: Maintain routine communication with the AVP regarding progress, obstacles, issues, and process improvement suggestions at the branches. Connect with leadership when processes are identified that contribute to transaction inaccuracy or offer an opportunity for improvement.
• Knowledge Maintenance: Ideally, you will stay current with enhancements and changes to SAP systems, SOPs, and Safety procedures or policies.
• Teamwork and Collaboration: Foster effective teamwork, communication, and collaboration between branch associates, field sales teams, Sales Specialists, and BSC personnel.
• Branch Visits and Reviews: Perform routine visits to branches to assist the AVP and their team by recognizing and understanding branch performance, safety compliance, inventory levels, SOP alignment, and training gaps. Perform two Internal reviews per year with each of your assigned locations.

Benefits

• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Support for Parents: We offer a 14-week paid child birth benefit to support growing families.
• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early Access: Your benefits start after just 30 days of employment
• Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.
• 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees