Area Asset Protection Manager

JCPenney • Austin, TX

4h

About The Position

Area Assets Protection Manager
Positiion will oversee 2 JCPenney and 2 Aeropostale locations
Lead Asset Protection activities for assigned units in accordance with company policies and procedures, in order to drive sales and profits.

Responsibilities

• Team Development
• Frequently conducts developmental conversations with direct reports and maintains notes / observations of strengths and opportunities
• Interviews, hires and trains Asset Protection talent for the store and ensures Asset Protection teams follow Asset Protection Directives, policies and procedures
• Actively walks the floor and coaches in the moment to enhance each associate’s ability to develop and advises Store/District Leadership Teams when opportunities are noted
• Internal & External Investigations
• Proactively identifies potential acts of theft and fraud by observing associate and customer activity, reviewing exception reports and investigation referrals
• Interviews associates suspected of theft or fraud in accordance with company policies and properly documents all stages
• Reviews and ensures all Asset Protection documentation is complete, accurate and is maintained per Company policy and procedure
• Communicates external theft trends to associates and will partner with other locations/retailers to identify Organized Retail Crime (ORC) groups and patterns. Takes direction from DAPM and or Field Investigations to gather evidence on ORC and external fraud
• Attends hearings as required and updates appropriate files with court‐related outcomes
• Creates and maintains relationship with local law enforcement and mall security partners
• Reviews the reports of external apprehensions, internal investigations, incident reports, PCI, PII and Sales Audit documentation.
• Shrink and Safety
• Tailors company Asset Protection direction to their particular stores and creates new ways to educate and motivate store teams to focus on shrinkage reduction and safety
• Coaches store associates on keeping work areas and sales floor free of hazards to protect customers and associates from accidents, along with maintaining inventory maintenance process.
• Periodically audits departments for merchandise protection standard adherence
• Identifies merchandise protection opportunities that deviate from company standards
• Takes Accountability
• Holds team accountable for performance, celebrates wins and empowers individuals to take responsibility for their work and pride in their accomplishments.
• Produces Results
• Motivates and challenges associates to work hard, smart, and outside of traditional hierarchies to attain a shared purpose.
• Works Collaboratively
• Creates a culture of inclusion and collaboration, actively supporting teamwork and team spirit.

Benefits

• Eligible for bonus under the Management Incentive Plan.
• If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match.
• All associates are eligible for an associate discount on JCPenney merchandise.
• For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year.
• All store hourly associates scheduled to work on a designated holiday will receive additional compensation.
• For paid vacation days, as well as eligibility requirements for other benefits, please visit www.yourjcpbenefits.com

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed