Architects & Engineers Underwriting Specialist

The Hanover Insurance Group•Worcester, MA

1d•Hybrid

About The Position

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture. Our Professional Liability team is seeking an Underwriting Specialist who specializes in Architects & Engineers to join our team. This opportunity is open to anywhere in the United States and is a remote or hybrid opportunity. This is a full-time, exempt role. POSITION OVERVIEW: Responsible for identifying, soliciting, underwriting and selling new Professional Liability accounts that drive profitable growth and align with industry segments, appetite, and mix goals. Apply strong technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions. Operates within a broad Letter of Authority for all underwriting decisions and with limited direction while managing an assigned book of business, generally with high technical complexity and coordination.

Requirements

Bachelor’s Degree or equivalent experience.
3-5+ years of Architects & Engineers Professional Liability underwriting experience.
3-5+ years of experience driving agency relationships resulting in profitable new and renewal business.
Ability to travel (by car or plane) 15-20% of the time.
Ability to identify, analyze and solve problems and manage and prioritize multiple concurrent projects.
Demonstrated ability to adapt quickly to change, exercise influence, and act as a change advocate being open to new and different ways of thinking.
Proactively share knowledge and expertise with peers, management and leadership. Acts as a mentor for less experienced underwriters or newly hired underwriters and may assist with training other team members.

Responsibilities

Technical Underwriting:
Demonstrate thorough knowledge and understanding of business strategy.
Know and apply advanced underwriting concepts including risk selection, exposure and hazard identification and control, coverage implications, and loss analysis.
Have advance knowledge of pricing components and rating methodology and correlates pricing to exposure, financial and competitive analysis.
Adhere to CAT guidelines and apply increased knowledge of CAT aggregation strategies to decision making.
Identify types of coverages including gaps in coverages typically provided within given operations, can explain coverages and correlating exposures and controls to agents to complete our value-added proposition.
Portfolio Management & Financial Acumen:
Manage assigned portfolio to achieve gross written premium, profitability, rate, retention, industry, new business and portfolio management goals.
Demonstrate ability to properly leverage competencies, act as a resource, and build long-term, profitable and mutually beneficial relationships with agencies, internal management, and external resources.
Construct and execute portfolio business plans independently through organized workflow & desk management, which may include special projects.
Review key metrics and uncover trends that may lead to new business opportunities within agents while achieving profitable growth.
Drive the implementation of profit improvement initiatives with key agents by leveraging resources.
Advocate and coordinate with Specialty departments to learn and share knowledge in cross sell opportunities to help manage portfolio/book of business.
Sales Management:
Operate with a franchise perspective to identify and drive enhanced sell opportunities and create growth within other lines of business and customer segments.
Utilize our value proposition to enhance agency economics, partner conversion and product specialization in partnership with local management.
Prioritize and drive effective relationship management and producer activities to build trust, facilitate negotiation, and secure commitment in order to improve yield and retention ratios.
Independently implement territory business plans, monitors performance, adjusts plan to ensure a substantial pipeline for future profitable growth.
Provide proper training and product knowledge transfer to existing and prospective agents so they can effectively sell Hanover as the go to market for their customers.
Make sales presentations to agents and customers on a regular basis. Participates in more complex accounts.
Ability to uncover customer needs, position specific solutions, handle objections, and close deals.