Arcade Technician

Nittany Valley Sports Centre•State College, PA

8h•$60,000

About The Position

The Arcade Technician is responsible for the day-to-day technical operation, maintenance, and presentation of a new 70-game arcade located within the Nittany Valley Sports Centre. This role serves as the primary technician for the arcade, ensuring that all games and related systems are operating safely, reliably, and at peak performance. Reporting to the General Manager, the Arcade Technician plays a critical role in guest satisfaction by minimizing downtime, performing preventative maintenance, troubleshooting technical issues, and supporting the successful launch and ongoing operation of the arcade. This position requires strong technical skills, the ability to work independently, and a customer-service mindset.

Requirements

Strong analytical and troubleshooting skills with attention to detail
Ability to work independently with minimal supervision
Excellent communication skills, both face-to-face and over the phone
Strong organizational skills and ability to multitask
Customer-service oriented mindset
Reliable, self-motivated, and proactive
High school diploma or GED required
One to two years of experience in electronics, arcade, amusement, or industrial mechanical maintenance, or an equivalent combination of education and experience
Ability to read schematics and use volt/ohm meters
Working knowledge of circuit boards, soldering, and electronic components
Basic computer knowledge
Ability to speak, read, and write in English

Nice To Haves

Two or more years of experience repairing video, redemption, or amusement games
Experience with monitors, power supplies, and vending equipment
Familiarity with arcade management or card-based payment systems
Experience supporting new game installations or arcade launches

Responsibilities

Serve as the primary technician responsible for the maintenance and repair of all arcade and redemption games
Diagnose and resolve mechanical, electrical, and electronic issues at the PCB, power, and logic circuit levels
Perform routine and preventative maintenance to maximize uptime and game performance
Use diagnostic tools including volt/ohm meters and schematics to troubleshoot issues
Repair and replace components including circuit boards, monitors, power supplies, cables, fuses, actuators, computers, etc.
Install, configure, test, and commission new arcade games and equipment in conjunction with the arcade consultant
Maintain cleanliness, presentation, and safe operation of all games
Manage inventory of spare parts, tools, electronics, and all game prizes
Coordinate with operations staff, arcade attendants, and birthday party hosts to ensure a smooth guest experience
Document repairs, maintenance activities, and parts usage as required
Manage an assistant to provide support the Arcade Technician is not on duty or in the facility
Support a positive guest experience by minimizing game downtime and responding quickly to issues
Interact professionally with guests and staff to explain issues or timelines when needed
Ensure all games are clean, safe, and presentable to the public at all times
Support special events, peak usage periods, and new game rollouts