Arcade Tech

K1 Speed • Phoenix, AZ

89d

About The Position

Gaming Support Techs or Arcade Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the Arcade at all times.

Requirements

• Must be at least 18 years of age.
• Technical and/or electrical skills preferred but not required.
• Must demonstrate ability to clearly communicate with Guests and other Team Members.

Responsibilities

• Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all our fun.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
• Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
• Greets Guests with a positive attitude and enthusiasm while performing multiple job functions.
• Assists Guests by repairing and maintaining amusements equipment in a timely manner.
• Assists the Guest with all requests and answers questions as needed and makes recommendations.
• Bids farewell to Guests leaving, ensuring everything was satisfactory and inviting Guests to return.
• Notifies Manager of any Guest that is perceived to be unhappy.
• Responsible for stocking, displaying, and securing merchandise in all storage areas.
• Conducts merchandise inventory during and after shift, if applicable.
• Checks for restocking of necessary supplies and brings all areas up to standard.
• Reviews the cleanliness and organization of the arcade games, ensuring all games are clean and unobstructed.
• Properly positions and sets up displays to increase Guest traffic and promote sales.
• Assists in daily maintenance and organization of tech room and storage areas.
• Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
• Assists with general store maintenance as directed by management.
• Assists other Team Members as needed.
• Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate.

What This Job Offers

• Industry: Performing Arts, Spectator Sports, and Related Industries
• Number of Employees: 251-500 employees