Arcade Manager

Stars and Strikes•Irmo, SC

About The Position

Stars and Strikes Family Entertainment Center is seeking an Arcade Manager who is ready to be part of a high volume, fast-paced Entertainment Center! The ideal candidate will be an energetic, driven individual with a solid work ethic, positive attitude, and superior guest service skills. As the Arcade Manager, you would be responsible for the overall operations of our state of the art games room. Our game rooms feature arcade games, virtual reality, laser tag, and bumper cars, as well as other attractions. This position will be directly responsible for meeting and exceeding sales goals, the running of a full retail style prize center, analyzing and understanding game payouts, as well as training and maintaining team members for a variety of positions, all while ensuring that we exceed our guest's expectations and deliver an exceptional experience.

Requirements

1-2 years of management experience
Friendly and professional demeanor
Ability to analyze reports and proficiency with excel

Nice To Haves

Experience in retail or sales is a plus.
Meriq, Tripleseat, Vector, Micros and Embed software knowledge is a plus

Responsibilities

Creating an exciting and fun atmosphere to ensure a great experience for our guests
Achieve arcade and attraction sales
Ensure redemption store inventory levels and displays are in line with company standards
Understanding P&L and accountability for inventory and maintenance of COGs within budget, including daily, weekly, and monthly inventory of redemption items
Prepare and manage team member schedules and assignments of specific duties
Assist in recruiting and hiring team members
Developing and overseeing employee training on POS, service protocols, and operational standards throughout the location