Arcade Game Technician

SHAFFER DISTRIBUTING CO•Columbus, OH

About The Position

As an Arcade Game Technician, your days will be active and varied installing, repairing and providing technical support for arcade games throughout the greater US. You’ll have the opportunity to install and support the arcade industry’s newest equipment with all travel related expenses and travel time paid. At Shaffer, our service technicians build a strong sense of camaraderie with each other and take great pride in everything they do. Normal work hours are M-F 8-5 PM while in the office. Overtime likely when traveling. Ability to travel up to a week, two times per month for the periodic installations across the U.S. (this is an estimate) All expenses covered while traveling! Reporting office location preferred: Columbus, OH. Why Shaffer: Shaffer Distributing, established 95 years ago, stands as a national leader in the family entertainment center, arcade and vending equipment distribution industry. As a relationship-focused company, we have earned a superior reputation with major industry customers, vendors, and competitors. With a solid foundation and a growth mindset, we've achieved significant growth in the last 5 years. Our success is rooted in our people, who have created a family-oriented, transparent, and caring environment. We cherish longevity, value work/life balance, and take pride in doing the job right. At Shaffer Distributing, we care deeply about our people and customers, and we live by our core values. We are a 5th Generation family business, owned by our employees and focused on the next generation of success! Shaffer is an equal opportunity employer and will give consideration to all qualified applicants without regard to race, color, religion, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.

Requirements

Strong communicative skills including both verbal and written
Strong electrical & mechanical aptitude
Ability to troubleshoot equipment circuitry and mechanical assemblies
Computer repair knowledge with basic networking skills
Ability to follow manufacturers installation instructions and program settings.
Dependable and reliable, with the ability to work independently
Detail oriented

Responsibilities

Install and repair arcade equipment across the U.S.
Set up and configure payment kiosks, POS systems, and card readers
Troubleshoot, repair, and maintain existing equipment
Provide post-sale support and training to customers
Communicate professionally with customers and team members

Benefits

Health & Wellness: Medical, Dental, and Vision plans to prioritize your well-being.
Financial Security: Life insurance and 401(k) with 4% company match to secure your future as well as tools and access to advisors to secure your financial future
Stock Ownership – 100% employer funded, no cost to you
Paid time off and holidays
Paid volunteer time
Company paid STD/LTD insurance

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