Arcade Attendant

Showboat Hotel & Island Waterpark • Atlantic City, NJ

8d

About The Position

Responsible for overseeing the day-to-day operations of an arcade, including providing customer service, ensuring the proper function of games, troubleshooting minor issues, maintaining cleanliness, ensuring customer safety within the arcade environment and great customer experience.

Requirements

• Must be 18 years of age or older
• Ability to interact positively with customers, address concerns, and maintain a friendly demeanor
• Understanding of how arcade games operate
• Observing game functionality and identifying issues quickly
• Manage multiple tasks simultaneously in a busy arcade setting
• Self-starter, able to work in a busy and bustling environment
• Excellent communication and interpersonal skills
• Work flexible schedule including nights, weekends, and/or holidays as needed
• High School diploma/GED or equivalent education
• Previous experience in an Arcade
• The ability to attend work predictably and regularly and to be punctual.
• The ability to work varying schedules including evenings, weekends, holidays, and extended hours as business operations dictates
• The ability to read and understand documents, drawings, and instructions (whether presented in written, oral, diagram or schedule form).
• The ability to work with mathematical concepts and to apply concepts to practical situations.
• The ability to work cooperatively with others.
• The ability to deal politely and professionally with customers and coworkers.
• The ability to perform several tasks at once.
• The ability to follow directions or instruction.
• The ability to use a computer to communicate, create, and access information.
• The ability to lift and move ___ pounds.
• The ability to sit/stand/bend/stretch, etc.
• The ability to use hands to finger, handle, or feel and reach with the hands and arms

Nice To Haves

• Bilingual preferred, but not required

Responsibilities

• Greet arcade customers, explain games rules, answer questions, and resolve minor customer concerns
• Address arcade guest problems and complaints immediately by consulting with the Director of Arcade
• Must be familiar with all aspects and areas of the arcade and nearby areas
• Keep the arcade area clean and organized, including wiping down machines, collecting trash, and maintaining a tidy appearance
• Ensure arcade, redemption, and raceway area presentable at all times
• Enforce arcade rules and regulations, addressing inappropriate behavior, and ensuring customer safety
• Work closely with the arcade team and other hotel departments to ensure a cohesive, efficient and positive environment
• Performs other related duties as assigned by the arcade Supervisors, Managers and Directors.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED