ARC Supervisor

St. James Parish Government•Vacherie, LA

About The Position

This is an administrative level position with responsibility for assisting in the planning, monitoring, and organizing services for the ARC clients in St. James Parish. This shall have the ability to direct and facilitate the provisions of services in accordance with Federal, State, and Parish laws, regulations, and policies. This position is classified as essential during declared emergencies or natural disasters and exempt according to the Fair Labor Standards Act.

Requirements

Must have good public relations and communication skills.
Ability to plan, organize and effectively present ideas and concepts to groups.
Must have basic computer skills, excellent verbal and written communication.
Must have a valid LA Class “D” driver’s license.
Bachelor’s degree from four-year college.
Understand units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
To perform this job successfully, an individual should have knowledge of Internet software.

Responsibilities

Communicate to the clients, their families/caretakers, and the public the intent, purpose, and functions of the St. James Arc.
Recruit potential clients.
Plan, organize, supervise, and communicate the provision of services to the clients of the ARC.
Communicate goals and objectives for serving clients in accordance with their plans.
Recruit and advise the hiring of staff.
Communicate expectations for job performance of DSPs, and supervise services provided to clients on a systematic basis.
Evaluate performance of DSPs on an annual basis.
Provide and/ or arrange training for staff in areas of need.
Ensure timely record-keeping and reporting of Medicaid services and updating of client records.
Provide services and file claims according to Medicaid dictates.
Submit claims for funding on a timely basis.
Complete required reports/grants for funding within timelines, ie., United Way,
Conduct an aggressive membership drive on an annual basis.
Actively pursue grant funding / donations for the continued operation of the program.
Maintain budgetary control and communicate issue, policy needs, center/facility and needs to the Director of Human Resources, President and Executive Board of the ARC.
Maintain open lines of communication with the support staff, transportation providers, support volunteers, state and parish agencies, and clients and their families/caretakers.
Arrive at work prior to the arrival of the first client.
Remain at work until the dismissal of all clients, and the completion of daily record keeping requirements.
Maintain professional demeanor in dress and action when dealings with clients, staff, Executive Board Members, community partners, and family/ caregivers.
Maintain confidentiality with all client and personnel issues / information.
Refrain from interaction with social media regarding the ARC.
Refrain from engaging in personal electronic communications during work hours.
Follow the appropriate chain of command in dealing with clients and staff.
Represent the St. James ARC with respect when in community interaction.
Seek and attend professional development opportunities; attend required training.
Maintain a safe, clean, inviting environment for the clients and staff.
Maintain appropriate personal hygiene of the clients.
Address and respond to clients with respect and concern.
Perform all other job responsibilities assigned by the President / Executive Board.