ArcGIS Enterprise Managed Cloud Engineer

ROK Technologies

92d

About The Position

At ROK Technologies, our sole focus is architecting, deploying and managing the ArcGIS® Enterprise suite and Desktop applications in Cloud and Hybrid environments. Recognized as an Esri Cloud Specialty Partner, our team of certified AWS, Azure, and Esri experts bring our many years of extensive, multi-disciplinary knowledge to each and every GIS organization we serve. As a GIS Cloud Managed Services Specialist, you’ll work to architect, deploy, and support a wide variety of ArcGIS Enterprise deployments. If you love GIS, next level tech, and want to work in a fast-paced environment with a killer team, look no further.

Requirements

• 8+ years of experience administrating enterprise GIS solutions/systems that leverage the ArcGIS platform (desktop, enterprise, and AGOL).
• Hands on experience planning and executing a complete ArcGIS Enterprise migration.
• Experience working with a variety of ArcGIS Enterprise deployment types.
• Proficiency with the Esri product line, including ArcGIS Desktop, ArcGIS Pro, ArcGIS Enterprise, AGOL, and related desktop extensions.
• Enterprise Geodatabase experience (SQL Server and/or PostgreSQL).
• Administration.
• Versioning Workflows.
• Scripting experience (Python, PowerShell, etc.).
• Excellent organizational skills, verbal and written communication skills, and the ability to interact directly with customers who do not have an IT background.
• Demonstrated problem-solving skills with the ability to think quickly.

Nice To Haves

• 3+ years of experience designing, administering, and/or maintaining cloud environments, such as Azure or AWS environments.
• Experience hosting business mission-critical production environments with high up-time service level agreements.
• Experience working with change-regulated environments, e.g. development, staging, and production.

Responsibilities

• Plan and lead cloud migration efforts for a wide variety of on-premise ArcGIS Enterprise deployments.
• Plan and lead efforts to upgrade existing clients to the latest versions of Enterprise.
• Deploy, administer, monitor, and troubleshoot ArcGIS Enterprise-based solutions in cloud environments, such as Amazon Web Services (AWS) and Microsoft Azure (Azure).
• Implement and validate solution changes, ensuring minimal downtime and maximum operational efficiency.
• Proactively recognize potential efficiencies in both ArcGIS Enterprise configurations and the supporting cloud environments utilized by our clients.
• Be proactive in recognizing and handling uptime and performance challenges.
• Engage with Development, QA, and Product teams in bringing cases to resolution.
• Troubleshoot the system and provide root cause analysis.
• Provide rotational 24/7 on-call technical support.
• Stay up to date on latest and greatest releases from Esri.

What This Job Offers

• Number of Employees: 11-50 employees