Arborist Account Manager

Joshua Tree Experts•Richmond, VA

About The Position

Are you currently working in the tree care industry and looking to make a change? Want to work in a culture focused on safety and professionalism? Would you enjoy working for a growing company? Join us at Joshua Tree Experts , Richmond's premier tree care company, as we are now accepting applications from qualified and skilled Arborist Account Managers . This pivotal role offers a golden opportunity to apply your expertise in Tree and Plant Health Care while enjoying an exceptional career and rewarding earning potential. The Arborist Account Manager position is not just a job; it's a year-round adventure filled with challenges and rewards. Bring your knowledge and experience in tree care, tree evaluation, plant health care (PHC), and industry-approved practices to the forefront. We are seeking your hands-on proficiency in estimating and marketing tree services, along with a keen insight into the logistical essentials needed for the triumph of arboricultural practices.

Requirements

Knowledge of tree identification and plant health care, including insect and disease management.
ISA Certified Arborist certification
Commercial Applicator Certification 3A Ornamental Pest Control (for use of pesticides in the production and/or maintenance of ornamental trees, shrubs and flowers in and out-of-doors.)
Effective pricing of tree care recommendations and other services.
Proven sales track record with the ability to meet sales goals.
Excellent customer service, telephone etiquette, and organizational skills.
Ability to multitask, prioritize, identify problems, and collaborate on solutions.
Attention to detail, analytical skills, and basic computer and math proficiency.
Strong listening, verbal, and written communication skills.
Reliable, self-motivated, with a positive and upbeat attitude.
High school diploma.
4 - 5 years working knowledge of arboriculture.
ISA Certification Certified as an Arborist.
Customer service, prospecting, and communication skills.
Strong persuasion, negotiation, and closing skills.
Flexibility to work varying hours to meet job demands.
Valid driver's license.

Responsibilities

Using consultative sales techniques for sales prospecting and building lasting business relationships
Proposing job costs and providing timely estimates to both prospects and clients
Negotiating contracts and collaborating with office staff to schedule work
Creating work orders and instructing crews on key job scope elements to ensure client expectations are met
Setting up crews, communicating ongoing work, and ensuring job completion to client satisfaction
Following up with customers promptly after job completion to address any concerns and ensure satisfaction
Obtaining referrals, networking with peers, and actively seeking new business opportunities
Demonstrating ethical behavior, integrity, and promoting a positive Company culture as a role model.
Continuously engaging in prospecting for new business opportunities.
Accurately estimate time and costs for crews performing pruning, removal, cabling, stump grinding, and plant health tasks.
Conduct site inspections to prepare proposals.
Build and maintain long-term client relationships with timely follow-ups.
Maintain a neat, clean, and professional appearance on customers' properties, following the Joshua Tree Experts Sales Standard.
Collaborate with the marketing team to develop and implement marketing campaigns and initiatives.
Attend industry events and conferences to build relationships and promote the Joshua Tree Experts brand.
Maintain a comprehensive understanding of Joshua Tree Experts services and the competitive landscape.