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Arbon Regional Technician Trainers are responsible for supporting field training and skills development of Arbon Service & Installation Technicians. Accomplished through the effective development, assessment, documentation, and implementation of Arbon technician training. This position also shares responsibility for administration of the Skills Assessment Pay Program (SAPP) program, ensuring program compliance, evaluation of skills and knowledge to levels, and performance of such. These tasks may be accomplished individually with single technician OJT, or in staged environments with multiple attendees. This position regularly reviews the skill assessment reports. Documents and updates as needed to account for changing skills requirements, program changes, certification processes, etc., ensuring program compliance, evaluation of skills and knowledge to levels, and performance of such. Using skill assessment documentation and in consultation with Service and Operations Managers, ensures Technicians are receiving appropriate opportunities to be certified on skills, that documentation of certifications is properly maintained, and those who have earned advancement through the skill levels are recognized in a timely manner. At all times, ensures the integrity of skills certification throughout Arbon, ensuring that only those who truly have the skill are so certified. Using data from skill certifications, and in consultation with Service and Installation Managers, identifies and prioritizes training needs within the supported region.
