AR Team Lead – Commercial & Medicare Claims ($27hr-$29hr)

Agility Billing ServicesBrentwood, NY
31d$27 - $29Hybrid

About The Position

At Agility Billing Services, we are dedicated to providing exceptional care and service in the orthopedic and pain management field. We are seeking a skilled and motivated Accounts Receivable Team Lead for commercial claims to join our team. The ideal candidate will have significant experience in collections, medical billing, and a strong understanding of commercial insurance carriers and Medicare. We are seeking a Team Lead for Commercial and Medicare Claims AR Follow-Up to join our team and support billing and collections for a busy surgical practice. The ideal candidate will have experience in medical claims follow-up, with a strong understanding of commercial and Medicare insurance plans and out-of-network billing. Prior experience in orthopedic, spine, or pain management services is highly preferred.

Requirements

  • Working knowledge of commercial and Medicare insurance, including plan guidelines
  • Experience with out-of-network billing processes; understanding of the IDR process and appeals is a plus
  • Ability to review EOBs, denials, and payer communications to ensure timely appeals and maximize revenue capture
  • Serve as an escalation point for complex, high-dollar, or unresolved commercial and Medicare claims from the AR team
  • Excellent communication skills, particularly when working with insurance representatives and internal teams
  • Proficient in ICD-10, CPT, and modifier usage
  • Strong problem-solving and organizational skills
  • Self-motivated with the ability to work independently and meet deadlines
  • High school diploma or equivalent required

Nice To Haves

  • Experience billing for orthopedic, spine, or pain management services is preferred but not required
  • Medical billing or coding certification is a plus
  • Associate’s degree in Health Information Technology or a related field preferred

Responsibilities

  • Monitor, review, and follow up on outstanding commercial and Medicare claims, providing advanced support and serving as an escalation resource for unresolved, unpaid, or underpaid claims to ensure timely reimbursement
  • Review, appeal, and resolve complex claim denials or payment discrepancies, including escalated issues from the AR team, using payer portals and payer communications
  • Maintain up-to-date knowledge of payer policies (including LCDs), billing regulations, and coding guidelines
  • Collaborate with clinical and administrative teams to ensure accurate documentation and billing practices
  • Maintain organized and detailed records of claim activity, account status, and insurance correspondence

Benefits

  • Competitive compensation based on experience, skills, and growth potential
  • Opportunities for professional development and advancement in a specialty billing role
  • Supportive, team-oriented work environment
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