AR Subject Matter Expert (SME)
About The Position
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Job Title Accounts Receivable (AR) Subject Matter Expert (SME) Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with a high employer contribution. Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This position works out of our Lake Mary, Florida location in the Abbott Heart Failure, Acelis Connected Health business. Our Heart Failure solutions are helping address some of the World’s greatest healthcare challenges. The AR SME serves as a senior technical expert supporting complex claims resolution, process optimization, and staff training.
Requirements
- 4–6 years revenue cycle or AR experience
- Advanced knowledge of payer guidelines and medical billing
- Strong analytical, troubleshooting, and communication skills
- Experience mentoring or training staff
Responsibilities
- Advanced AR Management & Analysis: Review AR aging, prioritize at-risk accounts, and resolve complex denials, discrepancies, and underpayments.
- Contract Review: Validate payer reimbursement accuracy against contract terms.
- Root Cause Analysis: Identify denial trends and develop corrective action plans.
- Process Optimization: Document and improve workflows.
- Escalated Claims: Handle high-dollar or complex insurance follow-ups.
- Training & QA: Train staff and conduct audits.
- Communication & Liaison: Interface with payers and leadership.
Benefits
- Career development with an international company where you can grow the career you dream of.
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with a high employer contribution.
- Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
