AR Specialist

Johnstone Supply LLC•Cranford, NJ

About The Position

Johnstone Supply is a wholesale distributor catering to professional HVACR contractors, offering the industry's largest selection of equipment and genuine OEM parts. With 11 locations across New Jersey, Lower New York, and Staten Island, we are dedicated to our work and believe in the power of growing together. By fostering partnerships with our employees, customers, and the community, we help each other thrive and achieve success. The AR Specialist works closely with each branch and store support team member to compile, classify, record, verify and maintain accounts receivable records. This individual works under the direction of the Senior Accounting Manager and is part of the Finance team, occasionally helping with accounts payable and other finance functions.

Requirements

High school diploma or equivalent plus 3+ years of relevant accounts receivable experience, preferably in a fast-paced environment.
Experience using ERP systems preferably in a distribution or manufacturing setting.
Ability to form relationships with customers and co-workers.
Strong customer service skills.
Proficiency with Microsoft Office products (especially Excel).
Experience using Formstack or similar automation tool.
Detail orientated, proactive, and driven to execute high quality work on time.

Responsibilities

Sets up new customer accounts
Posts customer cash receipts to proper accounts in ERP system
Prepares daily bank deposit slips
Responsible for contacting assigned customers regarding past due invoices
Approves the release of sales orders based on customer credit status
Researches customer payment discrepancies and makes necessary adjustments
Obtains proper sales tax exemption documentation
Processes customer credit card payments on account
Provides customer month end balance information to affiliated credit group
Assists with running of monthly customer statements
Performs customer account maintenance
Posts daily branch cash reports and researches any differences
Responds to customer and employee inquiries
Assists with special projects as required
Performs all other duties as assigned

Benefits

Paid Time Off (PTO) – 3 weeks of PTO for individual contributors and 4 weeks for leaders
Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediately vests
Holiday pay – we recognize and pay our employees for 7.5 holidays per year
Employer subsidized medical, dental, and vision plans.
Employer paid life insurance and long-term disability
Voluntary short-term disability, accident and critical illness insurance
24/7 Access to virtual care/telehealth options, and Parental Time Off
Flexible spending accounts (FSA)
$100 wellness reward for completing annual health check-up
Employee Assistance Program (EAP) for you, and your family
Coverage for chiropractic, acupuncture, and massage therapy services
Tuition reimbursement, up to $5,250 per year
Employee referral bonus program – earn up to $4,000 per year
Employee service milestone recognition program
Employee discounts on products & retail discounts
Variety of incentive plans for employees
Bi-weekly pay days on every other Friday