TEKsystems-posted 8 months ago
$30 - $40/Yr
Entry Level
Philadelphia, PA

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As the AR Follow Up Representative, you will be responsible for the timely resolution of patient accounts. Your duties will include researching account balances, following up with collection calls to insurers and parents, reviewing claims with no response, and resolving denied or underpaid claims by filing appeals as necessary. You will ensure that all information pertaining to collection activity is fully and accurately documented in the patient accounting system. Additionally, you will work to identify payment and denial trends for timely resolution and identify internal and external causes of denials. This position could be assigned to hospital, professional, or home care claims, and you will submit timely, accurate claims to insurance carriers according to payor guidelines using current available technology. You will also resolve patient insurance balances by analyzing denials and using critical thinking skills to determine the necessary steps to obtain payment. The role requires the ability to work independently or as part of a project team.

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