AR/AP Assistant

Behavioral Health Specialists Inc•Norfolk, NE

About The Position

Accounts Payable/Billing: · The AR/AP Assistant will assist the HR/AP Supervisor with financial administration functions of the agencies such as payroll, accounts payable, banking functions, and reconciliations, expense designation and appropriation. · The AR/AP Assistant manages billing statements and reimbursements, and tracks purchase approvals and documentation associated with Accounts Payable. · Processes payable checks within a timeframe assigned for vendor and employee reimbursements. · The AR/AP Assistant will code and post vendor invoices and other related expenses. Accounts Receivable: · The AR/AP Assistant will monitor outstanding claims daily and follow up with payers on delayed, denied or pending claims. · The AR/AP Assistant will communicate findings to billing and clinical staff when documentation or corrections are needed. · Tracks trends to reoccurring issues and report them to leadership. · The AR/AP Assistant will rotate into front desk coverage as part of the shared schedule. This includes handling check-ins, phones, visitor flow and basic administrative tasks. The Assistant will ensure smooth operations and professional customer service during coverage periods. · Step in to meet with clients when other Business Office Associates are unavailable. · As the AR/AP Assistant becomes comfortable in their core duties, they may gradually take on credentialing tasks as follows: - Assisting with gathering required documents for provider enrollment. - Tracking credentialing and re-credentialing deadlines. - Completing portions of payer applications under supervision. - Communicating with insurance networks regarding application status. - Maintaining organized credentialing files for each provider.

Requirements

Must be at least 21 years of age.
Successful completion of background checks/references including a valid driver’s license. The driving record must be in accordance with the agency’s guidelines.
If in lived substance abuse recovery, two years of continuous sobriety/ “clean time” is required and maintained throughout employment.
Willing to obtain a flu shot annually (except for those allergic to the vaccine or who have a religious exception) or must wear a mask when agency deems appropriate due to times of high illness.
Must comply with agency policies and procedures, including those regarding conduct, confidentiality, and record keeping.
Other administrative duties, as assigned.
Associates Degree in Business or other pertinent field; plus, one to two years of related experience and/or training; or equivalent combination of education and experience, preferred.
Strong organizational skills and understand the importance of handling administrative tasks in a timely and accurate manner.
Ability to determine priorities and to effectively manage multiple duties, which may occur simultaneously, and the ability to compartmentalize when frequent interruptions occur.
Detailed orientated with the ability to consistently meet required deadlines.
Knowledge of employment and labor laws associated with the agency and understanding employee benefits is required.
Strong critical thinking skills, understand the importance of unintended consequences, and evaluate decisions based upon the best long-term outcome of the situation.
Must demonstrate adaptability, demonstrate discrete and ethical behavior.
Must have effective communication and contribute/promote a culture that allows the agency and associates to grow to their full potential.
Good people skills with the ability to connect/influence others and build relationships amongst the new hires and the current associates of BHS.
Can type, file, photocopy, scan and upload documents, shred and organize file.
Ability to answer a multi-line phone system in a professional manner and direct/schedule callers appropriately is required.
Possesses basic computer knowledge to navigate email, spreadsheets, and the agency H.R.I.S system.
Knowledge and understanding of HIPAA and 42 CFR, Part 2 confidentiality laws regarding management of records is required.
Knowledge of substance abuse and the recovery process would be beneficial.
Knowledge of the agency policies and procedures, specifically HR and Environment of Care; with the ability to understand and implement the agency P&P expectations.

Nice To Haves

Associates Degree in Business or other pertinent field; plus, one to two years of related experience and/or training; or equivalent combination of education and experience, preferred.
Knowledge of substance abuse and the recovery process would be beneficial.

Responsibilities

Assist the HR/AP Supervisor with financial administration functions such as payroll, accounts payable, banking functions, and reconciliations, expense designation and appropriation.
Manage billing statements and reimbursements, and track purchase approvals and documentation associated with Accounts Payable.
Process payable checks within a timeframe assigned for vendor and employee reimbursements.
Code and post vendor invoices and other related expenses.
Monitor outstanding claims daily and follow up with payers on delayed, denied or pending claims.
Communicate findings to billing and clinical staff when documentation or corrections are needed.
Track trends to reoccurring issues and report them to leadership.
Rotate into front desk coverage as part of the shared schedule, handling check-ins, phones, visitor flow and basic administrative tasks.
Step in to meet with clients when other Business Office Associates are unavailable.
Assist with gathering required documents for provider enrollment.
Track credentialing and re-credentialing deadlines.
Complete portions of payer applications under supervision.
Communicate with insurance networks regarding application status.
Maintain organized credentialing files for each provider.