AR Analyst

MillerKnoll, Inc.•Zeeland, MI

37d

About The Position

Our purpose is design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows HermanMiller to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. GENERAL PURPOSE Responsible for managing the collection of Accounts Receivable in compliance with established policies. Includes communication with external and internal customers to maintain status of accounts through collections of payments, account reconciliations, backlog management and dispute resolution.

Requirements

Bachelor's Degree in Accounting / Finance or equivalent experience demonstrating proficiency required.
2 years of experience of professional accounting/finance experience required.
Advanced Excel Skills
Proficient with an Order to Cash system
Experience reading and interpreting payment terms for contracts
Advanced knowledge of and experience with accounting principles, concepts, theories, and techniques in conducting activities supporting the development, monitoring and maintenance of customer accounts.
Under minimal supervision, ability to maintain, audit, and adjust customer accounts that impact the general ledger
Ability to successfully complete assignments that are broader in nature, usually requiring an advanced understanding of and extensive experience in customer account management fundamentals.
Proficient communication skills and basic negotiation skills.
Ability to apply logic in solving problems non-routine in nature

Responsibilities

Assign appropriate codes to customer accounts for collection purposes
Assist with AR Audit processes and documentation
Assist with training of new AR Analysts
Escalate collection issues appropriately as prescribed in the Best Practices worksheet
Follows prescribed documented procedures to ensure accuracy and audit requirements
Identify and recommend process improvements
Maintain current status of accounts and monitor credit limits
Process A/R portion of new business partner workflow
Record collection efforts appropriately
Review and approve customer orders in the order system based on the credit line and payment status
Under broad supervision collect on outstanding Accounts Receivable for a variety of distributions using an assortment of reports and programs
Understand and communicate department results
Work with Credit Analysts to manage challenging accounts
Work with internal customers for information & resolution of payment issues
Performs additional responsibilities as requested to achieve business objectives.