Aquatics Supervisor - Morristown Landing Recreation and Events

The Sports Facilities Companies•Morristown, TN

8d•Onsite

About The Position

The Aquatics Supervisor for the venue is responsible for overseeing daily aquatics operations of the Morristown Landing Recreation and Events, ensuring the aquatics area of the facility runs smoothly and provides a safe and enjoyable environment for all patrons. This role involves managing aquatics staff, lifeguards, and coaches, coordinating aquatics events, maintaining equipment, and addressing any issues that arise.

Requirements

Current certification in Deep Water Lifeguard Training by the American Red Cross and First Aid, CPR/AED for Lifeguards or able to complete training and earn certification within 30 days of hire
Ability to work with a wide variety of ages from preschool through adult
Proven experience in facility management, preferably in an ice arena or similar environment
Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance is necessary
Excellent communication skills, both verbal and written
Ability to maintain focus in a high-volume, fast-paced environment
Must have excellent guest service skills
Must be detail-oriented and have outstanding organizational skills
Ability to multi-task and prioritize
Ability to remain calm and focused in difficult and stressful situations
Must be respectful and friendly to our guests, visitors, spectators, leaders, and fellow team members
Must work well with others
Commitment to the safety and wellbeing of others

Responsibilities

Provide courteous and friendly service to all guests and staff
Supervise and coordinate daily operations of the aquatics area
Overseeing coaches, private and group swim instructors, and lifeguards
Assist in managing inventory of arena supplies, including maintenance materials, and equipment
Be responsive to guest concerns and direct to appropriate manager to resolve
Enforce facility policies and procedures
Have general knowledge regarding program options and facility events
Assist other departments as necessary
Respond to all incidents, accidents, injuries, and altercations as needed
Complete and file corresponding paperwork as necessary
Assist with daily maintenance and upkeep of department equipment
Assigning duties to staff during shifts
Inspect equipment and communicate the need for repairs or replacements to management
Ensure health and safety standards are followed
Responsible for opening and closing of facilities
Act as MOD as needed
Communicate to Aquatics Operations Manager, Aquatics Director, and General Manager on event set and breakdown
Complete special projects, daily assignments, and other duties as directed by management