Aquatics Programming Coordinator

City of Dublin, OH•Dublin, OH

44d

About The Position

Are you a creative and community-minded leader who thrives on delivering exceptional programs and meaningful connections? The City of Dublin is seeking an enthusiastic and customer-focused Aquatics Programming Coordinator to join our Aquatics team. This position oversees aquatic programming, such as swim lessons, and community engagement initiatives designed to promote water safety, wellness, and fun for residents of all ages and abilities. The ideal candidate will combine strong leadership skills with program innovation, ensuring outstanding customer service and high-quality participant experiences. The Aquatics Programming Coordinator plays a key role in developing and managing programs such as swim lessons, water fitness, adaptive aquatics, community events, and American Red Cross classes for the public, while building strong partnerships with schools, nonprofits, and community organizations. At the City of Dublin, you'll work with a dynamic team committed to operational excellence, innovation, and high-quality service to the public. Given the nature of this classification's duties/responsibilities, it has been designated as Non-Exempt under the governing Fair Labor Standards Act regulations and entitled to formal overtime compensation. Working at the City of Dublin is more than just a job! In addition to competitive pay, the City offers a comprehensive benefits program for our permanent full-time employees that includes, but is not limited to, the following: Opportunity to earn premium-free medical, dental, and vision benefits Employer-provided contributions to Health Savings or Health Reimbursement Account Healthy By Choice Wellness Program Potential Public Student Loan Forgiveness (PSLF) eligibility Employer-provided Short-term Disability (Non-Union Employees) Employer-provided Life Insurance Vacation, Sick, and Personal Leave Longevity Pay Bonus opportunity Tuition Reimbursement Employee Assistance Program Reciprocity between the State Teachers Retirement System and the Ohio Public Employee Retirement System for service credit The City maintains the cost of team member certifications and training time is paid. All certifications achieved belong to the team member Dublin Community Recreation Center Membership

Requirements

Possession of a bachelor's degree in recreation or related field or any equivalent combination of accepted education and experience that would provide the above knowledge, abilities, and skills.
A minimum of two years of supervisory experience, preferably in aquatics or recreation operations.
Demonstrate success in program management, staff development, and customer service management.
Certification in work unit specific area includes Lifeguarding certification and Water Safety Instructor
Valid driver's license.
Demonstration of the following established core values: Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, and Dedication to Service.
Regular attendance, as governed by and in accordance with applicable rules, regulations, procedures and laws, is regarded as an essential requirement of this classification.
Compliance with training directives established by supervisory/managerial personnel.
Adherence to all applicable Federal and State safety laws, rules and regulations and City safety policies/procedures.

Nice To Haves

Water Safety Instructor Trainer
Lifeguard Instructor and/or Lifeguard Instructor Trainer
CPO/AFO
Knowledge with RecTrac software

Responsibilities

Leads all aspects of swim lesson programming, including scheduling, registration, staffing, and customer experience.
Oversees lesson quality assurance, instructor evaluations, and parent communication to maintain program excellence.
Manages Water Safety Instructor (WSI) oversight and ensures instructor compliance with American Red Cross standards.
Schedules and manages water fitness programs, ensuring high-quality instruction and participant satisfaction.
Oversees American Red Cross community classes, such as lifeguarding, CPR, and water safety education.
Coordinates community events and themed activities, including Pooch Pond, Fall Fest, Egg-Stravaganza, Family Fun Night, Red, White & Splash, and Shamrock Splash.
Develops and implements adaptive and inclusive aquatic programs to serve diverse participant needs.
Builds and maintains partnerships with schools, nonprofits, and community groups to expand access to aquatic programming.
Promotes public water safety initiatives such as Whale Tales and participates in community engagement education.
Communicates programming options through Healthy brochure and other communication resources.
Establishes and maintains customer service standards for all aquatic programming staff.
Provides training and ongoing feedback to ensure consistent, high-quality patron interactions.
Responds to inquiries and resolves customer concerns in a timely, professional manner.
Collaborates with Recreation Coordinator: Aquatics Operations & Sustainability to ensure smooth patron experience at all aquatic facilities.
Recruits, hires, trains, and evaluates staff including swim instructors and water fitness instructors.
Supervises approximately 40-60 seasonal staff, including: Swim Instructors Water Fitness Instructors
Develops staff schedules, monitors attendance, and ensures adequate program coverage.
Provides leadership in coaching, professional development, and disciplinary processes as needed.
Oversees program management and registration in RecTrac software.
Manages program marketing and updates content for Instagram, Healthy Brochure promotions and other formats as needed.
Maintains accurate records for American Red Cross classes, instructor certifications, and training sessions.
Supports large group rentals and coordinates facility access for special programming.

Benefits

Opportunity to earn premium-free medical, dental, and vision benefits
Employer-provided contributions to Health Savings or Health Reimbursement Account Healthy By Choice Wellness Program
Potential Public Student Loan Forgiveness (PSLF) eligibility
Employer-provided Short-term Disability (Non-Union Employees) Employer-provided Life Insurance
Vacation, Sick, and Personal Leave Longevity Pay
Bonus opportunity
Tuition Reimbursement
Employee Assistance Program
Reciprocity between the State Teachers Retirement System and the Ohio Public Employee Retirement System for service credit
The City maintains the cost of team member certifications and training time is paid. All certifications achieved belong to the team member
Dublin Community Recreation Center Membership
Eleven (11) paid holidays per year, employer paid short term disability, tuition/certification reimbursement of up to $7,000 annually, recreation membership and longevity pay after four years of full time completed service with the City of Dublin.