Aquatics Lead

Duluth YMCA • West Cook, MN

4h • Onsite

About The Position

The Aquatics Lead serves as the shift leader for aquatics staff, programming, and operations, working in conjunction with the Aquatics Director. This role supports the Y's mission as a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living, and social responsibility. The Aquatics Lead is responsible for maintaining a supportive, positive atmosphere that welcomes and respects all individuals, embodying the Y's culture of being welcoming, genuine, hopeful, nurturing, and determined.

Requirements

• Minimum of 2 years of experience in Aquatics programming.
• Certified lifeguard including CPR/AED for the Professional Rescuer and Basic First Aid.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Working knowledge of Microsoft Office Products and computer skills.
• Commitment of supporting principles of equal opportunity and affirmative action to achieve a diverse work environment.
• Must be able to pass a background check.

Nice To Haves

• Willing to obtain American Red Cross Instructor certification.
• Willing to obtain Red Cross Lifeguard Instructor certification.
• Willing to obtain YMCA YSL v6 Swim Instructor Certification.
• Willing to obtain YMCA Lifeguard Supervisor Certification.

Responsibilities

• Assists in supervising aquatics staff and volunteers, including evaluations of performance.
• Develops strategies to motivate staff and achieve department and Y goals in conjunction with the Director.
• Maintain a safe and engaging aquatic environment that supports skill development, confidence, and enjoyment for participants of all ages and abilities.
• Deliver high-quality customer service and respond to member needs, inquiries, and concerns in a professional and timely manner.
• Monitors daily pool operations to adhere to all state, local, and YMCA health and safety regulations.
• Maintains accurate records of pool chemical levels and facility maintenance.
• Oversees day-to-day operations of Aquatics programming, including swim lessons, private swim lessons, and facility rentals.
• Provides break coverage and ensures proper pool supervision, offering “on-call” support as needed in coordination with the Director.
• Support aquatics operations with off-deck administrative duties as assigned, which may include, but is not limited to: conducting safety and program audits, scheduling staff and programming, coordinating swim lessons and related communications, assisting with onboarding and training of staff, representing the Y at community events, marketing and distribution of program information, supporting fundraising activities and special events.
• Models relationship-building skills in all interactions.
• Responds to all member and community inquiries and complaints in a timely manner.
• Fosters an inclusive environment appreciative of differences in the workplace.
• Meaningfully participate in and lead efforts to support the Y’s commitment to equity and diversity.
• Accepts and demonstrates the Y’s values.
• Demonstrates a desire to serve others and fulfill community needs.
• Recruits volunteers and builds effective, supportive working relationships with them.
• Supports fund-raising.
• Works effectively with people of different backgrounds, abilities, opinions, and perceptions.
• Builds rapport and relates well to others.
• Seeks first to understand the other person’s point of view and remains calm in challenging situations.
• Listens for understanding and meaning; speaks and writes effectively.
• Takes initiative to assist in developing others.
• Makes sound judgments, and transfers learning from one situation to another.
• Embraces new approaches and discovers ideas to create a better member experience.
• Establishes goals, clarifies tasks, plans work and actively participates in meetings.
• Follows budgeting policies and procedures and reports all financial irregularities immediately.
• Strives to meet or exceed goals and deliver a high-value experience for members.
• Pursues self-development that enhances job performance.
• Demonstrates an openness to change and seeks opportunities in the change process.
• Accurately assesses personal feelings, strengths and limitations and how they affect relationships.
• Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Benefits

• Retirement accounts (You can contribute at any time, but the Y will contribute 12% after two years of service with 1,000 hours in each of the two years)
• Paid time off (Accrue 1 hour of paid time off for every 30 hours worked)
• Complimentary nationwide 2 adult family membership to the Y
• Discounts on programs, summer camps, YMCA Camp Miller
• Team member referral program
• Employee engagement and appreciation activities
• Employee assistance program
• Growth and development opportunities
• Leadership certification and related training offered and encouraged

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees