Aquatics Front Desk

Alterra • Snowshoe, WV

45d • $15 • Onsite

About The Position

Seasonal Summer 2026! Work, Play, Get Paid, and Enjoy the Perks! Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209 Pay: $15.00 per hour Start Date: Beginning of May with positions available through the season. Seasonal: Seasonal work involves temporary employment tied to specific times of the year. Why Work with Us? Adventure Awaits: Explore the stunning Snowshoe Mountain and enjoy all the outdoor activities it has to offer while you work. Make Connections: Meet guests and employees from across the country and around the world and provide them with exceptional hospitality that makes Snowshoe their home away from home. Snowshoe, when you first hear the name, instinctually everyone's thoughts immediately settle on winter sports. While it's true that in 1974 Snowshoe Mountain nestled its roots in West Virginia's Cheat Mountain range as a small ski town, we've grown into quite the outdoor adventure mecca. With 11,000 acres of explorable terrain, a legendary bike park, three unique ski areas, and activities like paddle boarding, RZR tours, snowmobiling, snowtubing, music festivals, and international competitive events; the options are endless for anyone willing to embrace our Forever Wild lifestyle. Here on the mountain, we believe to provide the best guest experience you must live that experience yourself...so we work hard, play harder, and get paid doing what we love!

Requirements

• High School Diploma or GED
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Responsibilities

• Ensure guest safety at all aquatic facilities through vigilant supervision and ongoing practice of life-saving skills.
• Maintain continuous zone coverage and rotate stations without breaking protection.
• Provide emergency care using Ellis & Associates training.
• Conduct daily checks on medical equipment (AEDs, trauma bags, O2 tanks, etc.) and ensure all equipment/facilities are functional and presentable.
• Support guest services through clear communication, community outreach, and positive engagement.
• Follow service recovery protocols to resolve guest concerns.
• Perform daily maintenance checks on vehicles, equipment, and facilities.
• Comply with all safety, security, and government regulations.
• Report safety concerns to leadership.
• Attend required meetings and trainings.
• Assist with daily operations, which may include laundry, phones, guest hospitality, beach setup, landscaping, basic maintenance, and working in varying weather conditions.

Benefits

• Medical Benefits – Minimal Essentials Coverage available
• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.
• Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED