Aquatics Fitness Instructor

American Family Fitness • Midlothian, VA

263d

About The Position

The Aquatic Fitness Instructor is responsible for delivering a world-class aquatic fitness experience grounded in teamwork and outstanding customer service to our members, guests, the company, and the community. This role requires a commitment to the company's mission, vision, and service standards, ensuring optimal performance for member growth, retention, and club profitability. The instructor will provide high-quality customer service, maintain open communication with the team, and actively participate in departmental and club meetings. Additionally, the instructor will align with company and industry guidelines for safe and effective group fitness classes, motivate members, and complete all administrative tasks in a timely manner.

Requirements

• AEA certification
• CPR and AED Certification
• Proficient oral, written, and technology communication skills (email/text)

Responsibilities

• Get & Keep Members.
• Perform duties according to the company's Mission, Vision, Pillars of Success, Service Standards, and Business philosophy.
• Provide the highest quality of customer service to all members by greeting them with a welcoming, friendly, energetic, and positive attitude.
• Embrace and follow the company Service Standards and guidelines outlined in the AFF Training and Policy Manuals.
• Know the club's emergency response protocol and be prepared to act with safety as a priority.
• Arrive to work 10 minutes early and wear department-specific uniform.
• Actively participate in all department and club meetings.
• Be a team player by contributing to both club and organizational goals.
• Maintain open and honest communication with the team.

What This Job Offers

• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries